4 of 4 Collaborative Working Jobs in Hertford

ensuring timely and effective resolution of complex issues interfacing with 3rd line across the wider business. Lead incident and problem management processes, including root-cause analysis for recurring incidents, working closely with internal teams and external vendors. Own and manage the organisation’s IT Service Management (ITSM) platform (HALO), including administration, configuration, and continuous improvement of core modules such … and 3rd line support teams, providing technical guidance, coaching, and performance feedback. • Conduct regular training sessions to improve team skills in troubleshooting, technical processes, and customer service. • Foster a collaborative working environment that encourages knowledge sharing and continuous improvement. Incident and Change Management: • Act as the point of contact for major incidents, overseeing the resolution process and ensuring … properly communicated to affected stakeholders. • Ensure that all incidents, changes, and requests are tracked and properly documented for reporting purposes. User Management and Security: Initially required to establish a working Security group for the business and subsequently to own the implementation and processes within ITSM. Oversee user account management processes for systems like Microsoft O365, ensuring proper account provisioning More ❯

success through user insights on needs, goals and motivations. You are a highly skilled practitioner with a passion and grounding in the UX design process. This is a hybrid working role, with the flexibility to work remotely some of the time, but with an expectation that you’ll be based at our Hertford office at least one day per … our Experience and Development team, to design a wide range of audience-centred experiences, including websites, native mobile apps, and across global design systems. You should also be comfortable working independently across projects from concept to delivery. What we're looking for from you: We’re looking for at least 3 - 4 years’ agency experience designing digital products Exceptional … Zoocha Founded in 2009, Zoocha is a leading Drupal specialist digital agency based in the UK, with offices in Spain and Brazil. Over 80 passionate thinkers, makers, and doers working across a range of disciplines including UX, strategy, design, development, hosting, project management, and support. We’re a friendly, lively, and fast-paced place to work, with regular team More ❯

best practices in coding and development processes 4. Troubleshoot and debug issues 5. Stay updated on industry trends and technologies Benefits: - Competitive salary - Opportunities for career growth - Dynamic and collaborative work environment - Employee perks and benefits - Training and development support Key skills & experience needed: Node.js, PHP, AWS & MySQL, CSS, JavaScript. More ❯

call and £100 per call-out. Benefits Competitive salary based on experience. BHSF Benefit Scheme Call-out compensation. Opportunities for professional development and training. Company vehicle & tools provided. Supportive & collaborative work environment. Please do not apply if you do not have experience working with CCTV, Access control and intruder alarm systems. More ❯