2 of 2 Commercial Awareness Jobs in Leicester

a Head of Client Services atWilliams Commerce, you will: Lead and evolve our Client Services approach, advocating for client-centric strategies that accomplish measurable outcomes across retention, satisfaction, and commercial performance. Drive long-term account planning and growth across main clients, ensuring strategic alignment with their evolving e-commerce goals. Build deep, trusted relationships with senior client partners, becoming … an important advisor on digital commerce strategies. Identify and realise opportunities to introduce wider services from the Williams Commerce group, maximising client value and commercial growth. Proactively flag and mitigate risks across our client portfolio, ensuring sustained delivery excellence. Collaborate on new business efforts, especially within existing accounts, playing an important role in strategic upsell and cross-sell pitches. … disciplines - including delivery, creative, technical, and strategy, ensuring cohesive, impactful client outputs. Embed operational rigour in account governance, budgeting, and forecasting processes, working with finance and operations to promote commercial accuracy and efficiency Innovation, Insight & Industry Engagement Use insight and the latest trends in digital commerce to inspire innovative solutions and inform strategic planning with clients. Be the specialist More ❯

and other solutions incorporating AI technology Prepare and present financial performance insights and cash flow forecasts Act as the main point of contact for clients, ensuring quality, consistency, and commercial awareness Develop and manage client portfolios, contributing to fee growth and profitability Support onboarding and digital transformation for new clients Lead and mentor junior team members, supporting development More ❯