Service Delivery Manager
- Hiring Organisation
- Neoci Ltd
- Location
- Wakefield, West Yorkshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 per annum
contractual commitments. You will own the relationship end-to-end, ensuring service excellence while proactively identifying opportunities to enhance quality, increase customer satisfaction, strengthen commercial performance, and drive long-term value. This is a highly customer-facing, strategically focused position where influence, insight, and leadership are as important … Managed Services, or Telecoms Experience managing enterprise or public sector customers desirable Demonstrable experience taking a strategic and consultative approach to service delivery Strong commercial awareness, including experience reviewing P&L performance Experience managing multiple customers or accounts concurrently Familiarity with ServiceNow or similar ITSM platforms Strong proficiency ...