Job summary We're looking for an enthusiastic and talented Lead Interaction Designer to join our User-Centred Design team to support digital products and services in the Primary, Community and Mental Health directorate. As a Lead Interaction Designer who is user-centred, you will specialise in working out the best way to let users interact with services, in … Plan and facilitate design workshops, critiques, and collaborative sessions to develop and improve service journeys. Mentor other designers, support design quality across teams, and contribute to the wider design community - setting direction and embedding good practice within teams. English and/or Welsh speakers are equally welcome to apply About us Digital Health and Care Wales (DHCW … requirements work effectively in a multidisciplinary, agile environment, adapting quickly to constraints and changes in requirements, priorities or user needs take a leading role in the User-Centred Design communityofpractice - guiding, supporting and mentoring other designers Person Specification Qualifications and Knowledge Essential A master's degree in an associated professional field (or equivalent More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Intellectual Property Office
make complex processes and guidance easy to understand. They help people get the information they need; in the way they need it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities … with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in ourNewport Office. The requirement for attendance at an office location can vary by … Write clear, informative content for our digital services. Make good decisions and can recognise when to ask for further guidance and support. Support and contribute to the IPO designer communityofpractice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with More ❯
newport, midlands, united kingdom Hybrid / WFH Options
Intellectual Property Office
make complex processes and guidance easy to understand. They help people get the information they need; in the way they need it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities … with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in ourNewport Office. The requirement for attendance at an office location can vary by … Write clear, informative content for our digital services. Make good decisions and can recognise when to ask for further guidance and support. Support and contribute to the IPO designer communityofpractice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with More ❯
newport, wales, united kingdom Hybrid / WFH Options
Intellectual Property Office
make complex processes and guidance easy to understand. They help people get the information they need; in the way they need it. Key responsibilities include working as part of a user-centred design team to resolve complex challenges and promoting best practices and standards incontentdesign. The successful candidate will be proactive, take ownership of design activities … with various stakeholders. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in ourNewport Office. The requirement for attendance at an office location can vary by … Write clear, informative content for our digital services. Make good decisions and can recognise when to ask for further guidance and support. Support and contribute to the IPO designer communityofpractice, helping to share knowledge, learning and best practice. Apply content design best practice and principles across products and services. Collaborate with More ❯
Job summary We're looking for an enthusiastic and talented Lead User Researcher to join our User-Centred Design team to support digital products and services in the Primary, Community and Mental Health directorate. As a Lead User Researche r who is user-centred, you will specialise in planning and leading user research activities in larger teams and on … more complex services. You will plan, design and carry out research activities with users that help teams get a deep understanding of the people that use our services - ensuring that those services are accessible and work well for users. Putting users' needs at the heart of your work, you will make people's interactions with our … based approach to service design and delivery develop and assure good user research practice across your business area take a leading role in the User Centred Design communityofpractice design and implement inclusive user research activities, including running usability testing sessions Person Specification Qualifications and Knowledge Essential Educated to Master's level More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Intellectual Property Office
the best possible experience for our customers and users prioritising the work against a product backlog and roadmap on a value basis. This role sits at the heart of IPOs transformation programme, supporting the delivery of our live Patents service as part of Phase 1, while driving forward the redesign of Trade … to be transformed. Working Style This role will be carried out in-line with IPO Hybrid working arrangements where staff are currently expected to spend at least 20% of their time working onsite from one of our offices. This role is based in ourNewport office. The requirement for attendance at an office location can vary by … Collaborate with Service Owners to develop a product vision and strategy, and be accountable for service innovation. Collaborate with peers to build and mature the IPO product profession and communityof practice. Providing leadership and direction to the product teams. Owning products end to end, front to back. Creation, iteration and on-going maintenance ofMore ❯
Job summary We're looking for up to four Lead Delivery Managers to work directly with our product teams as they design and deliver digital services that support preventative, community, and mental health care across Wales. This is a hands-on delivery leadership role. You won't be off to the side running governance -- you'll be embedded with … Developers, Engineers, Testers, and User-Centred Design professionals. Your role is to serve the team, helping delivery flow, removing blockers, and fostering a culture of openness and continuous improvement. Main duties of the job What you'll be doing o Serve and support teams: creating the environment and practices people need to deliver effectively.o Focus on … outcomes: using Agile and Lean practices, delivery metrics, and data to help teams improve.o Coach and enable: developing the skills of your team and working with communitiesofpractice to grow delivery capability.o Work in the open with Product Owners and users: making delivery transparent through open roadmaps and aligned to real needs. What More ❯
City, Cardiff, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have … point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery communityof practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
Role: Lead Delivery Manager Location: Cardiff, Wales. Hybrid - minimum of 1 day a week on site. Salary: Competitive Pension : 20% The Opportunity: Digital Health and Care Wales vision is to provide world leading digital services, empowering people to live healthier lives, and transforming health and care for everyone in Wales. It is a multi-award-winning organisation, and … was twice voted the UK's Best Place to Work in IT. We are now helping DHCW to find a Lead Delivery to help with effective delivery of complex, high risk products, projects and services. You will have a high standard of previous experience managing a range of products, projects and services and have … point of escalation. Key Responsibilities: Leadership & Coaching: Lead and mentor Agile teams, promote Lean practices, and champion continuous improvement. Coach other teams and contribute to the delivery communityof practice. Planning & Delivery: Plan and manage complex delivery activities across the full product lifecycle, ensuring stakeholder alignment and continuous flow of value. Lead backlog More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain’s leading best-practice employers’ forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented … breaking projects. My client offers amazing L&D training to allow the team learn and improve at their own pace. They also put their staff at the forefront of all decisions whilst recognising them the most valuable part of the organisation. Key Responsibilities Write clear, accessible content in line with style guides and design standards. Apply … and other specialists to design inclusive services. Present work and contribute to collaborative feedback sessions. Build relationships across teams and influence stakeholders to focus on user needs. Support communitiesofpractice by sharing knowledge and best practice. Ensure services meet design standards and confidently present evidence at assessments. Essential Skills & Experience Proven ability to write in More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Yolk Recruitment
an incredible digital transformation whilst prioritising forward thinking and excellent digital practices. Alongside this, they pride themselves on being a Stonewall Diversity Champion, which means they are part of Britain's leading best-practice employers' forum for sexual orientation and gender identity equality, diversity and inclusion. We are now looking to help them find a talented … breaking projects. My client offers amazing L&D training to allow the team learn and improve at their own pace. They also put their staff at the forefront of all decisions whilst recognising them the most valuable part of the organisation. Key Responsibilities Write clear, accessible content in line with style guides and design standards. Apply … and other specialists to design inclusive services. Present work and contribute to collaborative feedback sessions. Build relationships across teams and influence stakeholders to focus on user needs. Support communitiesofpractice by sharing knowledge and best practice. Ensure services meet design standards and confidently present evidence at assessments. Essential Skills & Experience Proven ability to write in More ❯