Compliance Management Jobs in Belfast

1 of 1 Compliance Management Jobs in Belfast

Customer Operations Director

Belfast, United Kingdom
Randstad (Schweiz) AG
support and service operations, ensuring our customers have the best possible experience when interacting with Raylo. You will work cross-functionally with Product, Operations, Compliance, and Tech to improve processes and drive continuous service enhancements. Your work will have a direct impact on customer satisfaction, retention, and operational efficiency. … and AI tools (e.g., chatbots, self-service portals) to enhance efficiency and scalability. Cross-functional Collaboration - Work closely with Product, Supply Chain, Strategy, and Compliance to identify friction points and implement strategic service improvements. Regulatory & Compliance Management - Ensure all customer interactions comply with our policies and FCA … effectively. Customer Advocacy & Insights - Use customer data to inform decision-making and influence product and service improvements that enhance the overall Raylo experience. Escalation Management - Handle high-priority customer issues efficiently, maintaining a customer-first approach while managing business risks. You'll succeed with 10+ years of experience leading More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: