1 of 1 Compliance Management Jobs in the South West

capabilities as accelerators and enablers of growth, the Mars Corporate Finance Technology (FinTech) organization plays a critical role in delivering the Enterprise Digital Transformation agenda for Mars. The Service Management & Operations team's ambition is to be the face of operational excellence, user experience, and business alignment, driving trust and proactive services for Finance. This role focuses on ensuring … of contact for service issues and escalations. This role is crucial for managing expectations with vendors and internal Digital Transformation, while maintaining a user-centric focus in all service management processes. What will be your key responsibilities? Prioritize and solve service improvements, changes, and escalations. Translate technical concepts and ITIL processes into actionable service outcomes. Track and improve service … metrics. Contribute to the design and upkeep of service catalogues and knowledge bases. Support major incident and change management processes. Manage Service Readiness and Hypercare efforts. What are we looking for? Experience working within large (matrix) organizations where service delivery, which involves coordination across internal DT teams, external vendors, and business stakeholders. Demonstrates a strong focus on User Experience More ❯