with service/potential service improvements to their Team Leader * Follow any agreed processes and procedures either from the Authority (site regulations etc) or Computacenter's own Essentials - Must have SC clearance/or be able to gain this, UK National with a UK passport, Must join the OOH More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. Adhere to customer and Computacenter Security Policies. Administration 20% Contribute to and use Company and customer procedures. Participate in team and function meetings. Utilise the Incident Management tool suite More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
Life on the team Join a vibrant, forward-thinking community of Customer Delivery Managers who are passionate about delivering excellence. At Computacenter, you'll be part of a supportive Delivery Leadership team, working in a dynamic environment where collaboration and innovation go hand in hand. Whether you're leading More ❯
Innovation/Value-Add/Use Case/Cost Saving Opportunities Use data to identify opportunities for additional customer value Share opportunities with other Computacenter accounts via EUEM CoE for CC lessons learned/efficiency What youll need Technical background with experience working in a 2nd Line Support as More ❯
Manager 2 UK into our thriving Group Professional Services (GPS) organisation within Computacenter. What you'll do As a Project Manager 2 (PM2) in Computacenter's UK Projects Practice, you will either manage projects through the entire lifecycle or manage specific work-streams within larger projects and programmes. The … key stakeholders in the statement of work and cost model. Relationship Management: During your assignments, you will create and manage the stakeholder relationships across Computacenter, its suppliers, and customers, ensuring that a positive and constructive relationship is created and maintained. People Management: You will be responsible for leading and … skills appropriately to enable the required outcomes for your stakeholders and to enable positive assignment outcomes. Understand the wider context for the Customer and Computacenter of the project you are leading. Ability to articulate the value of project management to internal and external customers. Excellent literacy and numeracy skills. More ❯
relationships both internally and externally to achieve project objectives. Prepare presentations and reports. Produce documentation in line with project requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service … management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter project teams to ensure all Computacenter service change criteria are met. Support different work stream items within the Customer Experience team: knowledge/training/analysis/people. What you'll bring Experience of More ❯