1 to 25 of 119 Microsoft 365 Jobs in the Midlands

phone, email, and remote support tools Manage and progress support tickets within agreed service levels and priorities Troubleshoot and resolve issues relating to Microsoft Windows, Microsoft 365, networking, printers, email systems, and cloud services Escalate complex or high-priority issues to senior engineers where required Configure … deploy laptops, desktops, and mobile devices Support Microsoft 365 administration including Exchange, Teams, SharePoint, and Entra ID Assist with onboarding new customers and user setups Maintain accurate documentation and ticket updates Support cyber security best practices and follow company procedures Participating in customer projects, installations, and system ...

cloud technology and IT operations? This is a newly created role within a high-growth, technology-driven organisation that is investing heavily in Azure, Microsoft 365, cybersecurity, AI and data. Reporting directly to the Head of Technology, you will play a key role in shaping and scaling … support function. Alongside team leadership, you will remain hands-on technically, acting as the senior escalation point for more complex issues across Microsoft Azure, Microsoft 365, Entra ID, Intune, Exchange Online, VPN connectivity, endpoint management and business-critical SaaS platforms. You will have the opportunity ...

consulting, architecture designing, building, migrating, and testing workplace services and solutions. Are you passionate about helping organizations transform their work culture and productivity with Microsoft Cloud solutions? Do you have the skills and experience to design and implement modern workplace solutions that meet the needs and goals of complex … stakeholders, IT leaders, and technical teams to understand the customer's vision, challenges, and requirements, and to propose innovative and scalable solutions that leverage Microsoft 365, Azure, and AI capabilities. You will also oversee the implementation and adoption of the solutions, ensuring that they align with ...

ensure a seamless delivery that is fluent across the company. Projects include, but are not limited to, server installations, laptop and desktop rollouts, Microsoft 365 migrations, VoIP installations, office moves and new infrastructure setups. The role combines remote and onsite work across customer sites, so a full … learning opportunities, including supported certifications where appropriate . Exposure to a broad range of customer technologies and project types to build depth across Microsoft 365, networking, servers, telephony and security. Opportunities to contribute to service improvements (delivery processes, documentation and automation) and progress within the Professional Services ...

will: Provide 3rd Line support across infrastructure, cloud and security platforms Act as a technical escalation point for complex issues Manage and optimise Microsoft Azure, Microsoft 365, Entra ID and endpoint technologies Lead infrastructure upgrades, security improvements and automation initiatives Support disaster recovery, ITIL processes … strategy and future technology planning What We're Looking For 5+ years' experience in a senior IT support or infrastructure role Strong expertise across Microsoft Azure, Microsoft 365, Entra ID, Intune and Defender Experience with Windows Server, networking, firewalls, virtualisation and PowerShell Excellent troubleshooting, communication ...

wide range of IT issues, and helping to maintain and improve the organisation's infrastructure and end-user experience. Key Skills & Experience Strong Microsoft 365 administration and support experience. Ability to troubleshoot and support remote desktop environments. Experience providing 2nd and/or 3rd line technical support. … Knowledge of Microsoft Intune configuration and device management would be highly advantageous. Experience with Active Directory, Azure/Entra ID and Windows environments. Excellent troubleshooting and problem-solving skills. Strong communication skills and a customer-focused approach. We'd Like to Hear From You If You: Have a solid ...

least 1 year of first line support experience, as you will be providing day-to-day IT support, managing service desk requests and supporting Microsoft 365 and Intune administration. What’s on offer? £28,000 - £32,000 p/a Flexible working hours Start times available between … problems when needed Setting up new users, including laptops, phones, accounts, licences, permissions, MFA and access groups Supporting starters, leavers and role changes Administering Microsoft 365, Teams, SharePoint, Entra ID and Intune Managing Intune device enrolment, compliance checks, app deployment, configuration profiles and basic endpoint policies Providing ...

standard helpdesk role. You'll be working directly with an experienced Network Supervisor, supporting users across the business and getting involved in everything from Microsoft 365 and Active Directory through to hardware repairs, networking, printers, phones, backups and site support. The business is looking for someone with … years' experience in IT support, helpdesk, desktop support or a similar role Good knowledge of Microsoft 365/Office 365 Some experience with Active Directory Strong troubleshooting skills across hardware and software A willingness to learn networking, infrastructure and wider systems support Good communication skills ...

digital support. With structured training and on-the-job learning, you will support users across a range of digital tools, SaaS applications, Microsoft 365, and emerging AI technologies, including Microsoft Copilot. You will learn how to diagnose and resolve common technical issues, support customer success, manage … ticketing systems. Troubleshooting & Resolution: Diagnose and resolve common technical issues relating to: Hardware (PCs, laptops, printers) Operating systems (Windows, macOS) Software applications (including Microsoft 365/Office) User Management: Assist with basic user administration tasks, such as: Setting up new user accounts Password resets Managing security group ...

infrastructure, networks, cloud services, and business-critical applications, ensuring secure and reliable operations. Support for both legacy and modern systems, including ERP, CRM, Sage, Microsoft 365, and specialist software. Management and liaison with external providers, contractors, and internal teams to deliver IT solutions, support business projects … align technology strategy with organisational objectives. Responsibilities: Deliver hands-on IT support and administration across hardware, software, and infrastructure. Manage Microsoft 365 services including Outlook, SharePoint, Teams, OneDrive, Adobe, Google apps and Intune. Provide end-user support and business use-case guidance for Teams, SharePoint, and OneDrive ...

different Multi-site influence – lead IT across a cluster, not just a single environment Cloud-first technology stack – heavily invested in Google Workspace and Microsoft 365 Real ownership – shape infrastructure, service delivery, and future roadmap for your schools within a bigger group. Leadership opportunity – mentor and develop … quality IT support across all locations Infrastructure & Cloud Technologies Manage and optimise Google Workspace environments (Admin Console, devices, security, data governance) Support and develop Microsoft 365, Azure/Entra ID, and hybrid infrastructure Ensure systems are scalable, secure, and future-ready Projects & Change Lead infrastructure upgrades, system ...

build rapport with the rest of the business. You should be friendly and easy to talk to with effective communication skills. Key Skills: Office 365 Administration & Support Windows 10 & 11 Administration & Support Active Directory, Azure and Exchange Administration New user setups and mailbox creation (User Accounts, Microsoft … support or IT technician role. Qualifications/Education & Experience: Bachelors/Masters Degree in Computing or equivalent experience Experience using Office 365 administration 2 plus years experience in Technical Support Role Strong understanding of exchange online, SharePoint and One Drive Experience with Active Directory and Azure AD Desirable ...

procedures Provide onboard training for new staff and other application training as necessary Training Why choose our Azure Cloud Support Specialist Apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

notifications and service failure updates, user training and ‘how to’ information and guidance Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This … Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme ...

hiring an AI and Automation Apprentice to train alongside experienced Microsoft consultants on real client work. You'll be building AI-powered applications and automating client operations across the Microsoft Azure & M365. Modern Microsoft AI tooling sits at the heart of how we deliver, from Copilot Studio … work alongside the Chief Technology Officer, Principal Consultants and Lead Consultants to deliver and operationalise AI solutions using Microsoft technologies. AI Solution Development, M365 Platform Design and Transformation: Build Power Apps, Power Automate flows, Power Pages and Copilot Studio agents that automate manual processes Integrate Copilot with Line ...

services team. This is an excellent opportunity for an IT professional with experience in technical support who is looking to develop their skills across Microsoft technologies, networking, and managed services environments. Role Overview: As a Service Desk Engineer, you will be an integral part of the IT team, supporting … work effectively as part of a team Willingness to learn and adapt to evolving technologies. UK Driving Licence Desirable Experience: Cisco CCNA or CCNP. Microsoft 365, Azure or Security Certifications CompTIA A+, CompTIA Network + Microsoft 365, InTune & Azure administration Microsoft Teams administration ...

focused IT Support Engineer to join their internal IT team, supporting users across multiple sites. This is an excellent opportunity for someone with strong Microsoft technologies experience who enjoys a varied role combining desktop support, infrastructure administration, and occasional site visits. The RoleAs an IT Support Engineer, you will … will include: Providing 1st and 2nd Line IT support to users across the business Troubleshooting hardware, software, and network-related issues Supporting and administering Microsoft Windows Server environments Managing and supporting the Microsoft 365 stack, including Exchange Online, Teams, SharePoint, and Azure AD Setting ...

services. Investigate anomalies with the key applications and work with suppliers to identify and resolve issues. Experience of working with Microsoft Entra ID & M365 Admin Centre for the administration of user accounts, groups, MFA etc. Provide support for Microsoft 365, SharePoint, Teams, Citrix, cloud-based business … skill/train staff in the use of IT systems and applications. Excellent communication skills with the ability to provide support through phone, email, Microsoft Teams and remote support tools.Experience of working in a 1st/2nd Line IT support/Service Desk role. Experience of supporting Microsoft ...

Head of IT. This is a hands-on technical role responsible for supporting, maintaining and improving the company’s IT infrastructure, including servers, networks, Microsoft 365, Azure/Microsoft Entra ID, endpoint management, security tools and wider business systems. The successful candidate will work closely with … activities, automation and future technology initiatives. Responsibilities Administer, maintain and improve Windows Server, Active Directory, Group Policy, DNS, DHCP and core infrastructure services. Support Microsoft 365 administration, including users, groups, permissions, Exchange Online, SharePoint and Teams. Support Azure, Entra, Defender environments, including identity, access and hybrid cloud ...

security vetting (UKSV) if not already obtained. In this key role you will be experienced in securing hybrid environments , on-site infrastructures, cloud services (Microsoft 365) as well as Fortinet/FortiGate firewalls as well as enterprise networks security architecture. Familiar to you will also be Microsoft … design and implementing of the network and cyber security infrastructure, inc. Fortinet/FortiGate firewall and the hybrid Active Directory environment. Utilising Microsoft 365 E5 licensing, adopting Microsoft Defender, Purview, Compliance , and wider security tooling Responsible for managing and securing the clients on-site premises ...

Providing 1st line technical support via phone, email and remote tools Logging, updating and resolving support tickets Troubleshooting hardware, software and network issues Supporting Microsoft 365 environments Managing user accounts and permissions through Active Directory and Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent … interested in candidates who have experience with some or all of the following: Previous experience within an IT support or service desk environment Microsoft Windows 10/11 Microsoft 365 Active Directory Azure/Entra ID Basic networking knowledge (DNS, DHCP, TCP/IP) Strong communication ...

customer experience. Guide operational teams through troubleshooting, architecture decisions and best practice. Support the transformation and remediation of customer environments, including identity, endpoint and Microsoft 365 modernisation. Strengthen security and resilience across managed estates, including identity, access, and baseline controls. Identify recurring patterns and recommend meaningful engineering … someone with deep technical capability, a structured approach, and a calm, confident presence when tackling difficult problems. Technical experience Strong hands-on experience across Microsoft Entra ID, hybrid identity, conditional access and privileged access models. Deep understanding of Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive ...

environments. Responsibilities will include: Providing 1st, 2nd and 3rd line technical support across users, systems and infrastructure Supporting and maintaining Windows Server environments and Microsoft 365 services Managing endpoint technologies and user devices across the organisation Administering Active Directory, user permissions and access controls Monitoring infrastructure performance … encouraged, and technical development is genuinely invested in. Skills and experience We're keen to speak with candidates who have experience supporting a broad Microsoft infrastructure environment and who enjoy working across multiple technical disciplines. You'll ideally have experience with: Windows Server administration Microsoft 365 ...

across networking, servers, cloud, and security Leading and delivering infrastructure projects - cloud migrations, network deployments, virtualisation and more Designing and implementing solutions across Azure, Microsoft 365, and on-premise environments Managing and maintaining client infrastructure including firewalls, switches, VPNs, and virtualisation platforms Mentoring and supporting junior engineers … education environments What We're Looking For Proven 3rd line experience, ideally within an MSP environment Strong skills across a range of technologies including: Microsoft 365 & Azure (Intune, Entra, Conditional Access, SharePoint) Virtualisation - Hyper-V and/or VMware vSphere Networking - VLANs, VPN, firewalls (Fortigate, Palo Alto ...

Responsibilities Providing 2nd and some 3rd line technical support across a range of client environments Managing and resolving escalated service desk tickets Supporting Microsoft 365 and Azure environments Administering Active Directory and Entra ID Troubleshooting server, network, and infrastructure issues Assisting with the design, implementation, and delivery … number of the following technologies: Previous experience in a 2nd line MSP support position Experience working within an MSP environment would be highly beneficial Microsoft 365 Azure Active Directory and Entra ID Windows Server Intune Exchange Online Networking technologies including DNS, DHCP, TCP/IP, VLANs ...