2 Computer Science Jobs in Sutton Coldfield

services Ensure proper recording, documentation and closure of trouble tickets Follow-up and update customer status and information Support users in the use of Computer Equipment by providing necessary training and advice Profile Junior IT Support analyst - Sutton Coldfield A successful Junior IT Support should have: A degree in … Information Technology, Computer Science or a related field Knowledge of computer software and hardware. Windows OS/Windows software/Networking principles. Excellent problem-solving and multitasking skills Working knowledge of office automation products and computer peripherals, like printers and scanners. Knowledge of network security practices more »

technology. Description 2nd Line Support Engineer - Sutton Coldfield Provide second level technical support to users, resolving issues and escalating where necessary. Monitor and maintain computer systems and networks. Perform troubleshooting to diagnose and resolve problems. Test and evaluate new technology. Ensure IT systems and software are kept up to … 2nd Line Support Engineer - Sutton Coldfield A successful 2nd Line Support should have: A degree or equivalent qualification in a relevant field such as Computer Science or Information Technology. Understanding of IT principles and an ability to communicate technical concepts effectively to a varied audience. Working knowledge of more »