Technical Support Analyst
Coventry, United Kingdom
University Hospitals Coventry and Warwickshire NHS Trust
by utilising ITIL framework incident, change and problem management. Provide support in the operation of networked computer systems. Undertake acceptance testing, software loading and configuration, and troubleshooting of desktop' end-user Information & Communications Technology (ICT) equipment. Undertake installation and commissioning of ICT equipment in the users work area, including … basic familiarisation of the equipment with the user. Be conversant with the principles, configuration and use of the Trust's standard computer operating systems, such as Microsoft Windows and UNIX technologies. Commission, deploy and support a range of mobile devices including the Apple range of products and dictation equipment. … s core values. Job description Job responsibilities Telecommunications Provide support to voice and data corporate networked systems covering routine housekeeping/maintenance duties using configuration management and change management processes. Undertake acceptance testing, installation, commissioning, configuration and troubleshooting of data and voice communications equipment. Department-wide More ❯
Employment Type: Permanent
Salary: £29970.00 - £36483.00 a year
Posted: