2 of 2 Configuration Management Jobs in Lancashire

organisation that invests heavily in technology, automation and service excellence. As our Lead Problem Analyst/Problem Manager, you will: Own and lead Problem Management & Known Error activities within SLA and KPI timeframes. Act as a 2nd/3rd-line escalation point for technical service issues whilst adhering … change and configuration management processes. Troubleshoot application specific, hardware, and endpoint problems. Provide support across Windows, Azure Virtual Desktop, Office 365, Active Directory/AAD, as part of problem management activities. Design automation to improve processes and reduce recurring incidents. Maintain and update the internal Knowledge Base ...

Engaging with cross-functional engineering, security, and programme leadership teams Driving OT cyber security strategy and NCSC-aligned secure-by-design principles Supporting DRACAS, configuration management, and architecture change control processes Interfacing with MOD stakeholders and contributing to technical reviews and audits What We're Looking For Active ...