acceptance. Support services are provisioned in accordance with the Iberdrola Global Group standard processes and procedures and using the Group Operational Support Tools (Service Management Toolset, Monitoring, Alerting, Service Console etc.) applicable to OT. Where no Global Group standard processes, procedures and tools exist for OT, the necessary policies … is developed, acquired or offered as a service. Accountability Statement • To agree required SLAs of each OT service, based on cost-benefit and risk management criteria. • To assure the OT services delivery to business areas, with the quality levels defined in the agreed SLA’s. • Responsible for OT Service … conformance in accordance with ITIL best practice and Group Global standards for Service Desk operation, Change Management, Incident Management, ConfigurationManagement, Problem management and Reporting. • To establish and assure the required acceptance criteria for new OT services, changes and anything that could have an impact More ❯
potential. We have an exciting opportunity for a Workspace Analyst to join our team in Glasgow! Team Purpose: The team provides 3rd line Endpoint Management for multiple international customers, focused on the areas of: Windows endpoint and mobile device management: update and software deployment, configurationmanagement and operating system deployment. MS Intune product family management: maintenance and upgrading of Microsoft Configuration Manager (MCM), management of Intune. Microsoft 365 service components management, with a focus on security (Microsoft Defender). Software packaging: creation and maintenance of application packages All Incidents and Requests … Manage and support customer environments built with Windows client Operating systems, Active Directory Group Policy, Microsoft Defender and the Microsoft Intune product family (Microsoft Configuration Manager/Intune) with patching, software deployment, compliance and configuration policies. Respond to and resolve assigned incidents in addition to implementing requests and More ❯
Content Link Select how often (in days) to receive an alert: Head of Infrastructure Technology Company: Royal London Group Job Title: Head of Service Management Contract Type: Permanent Working style: Hybrid 50% home/office based Closing date: 30th June 2025 As Head of IT Service Management, you … high-performing team of approximately 30 professionals across key service functions and ITIL processes including Service Managers, Service Reporting & Analytics, Service Level and Availability Management, ConfigurationManagement, Service Integration, Change Enablement, Release Management, Incident Management and Problem Management. You will be responsible for shaping and … ensuring the delivery of consistent, customer-focused, and efficient IT services across the organisation. This role is pivotal in driving operational excellence, embedding service management into platform teams, and enhancing service performance through data-driven insights and automation. You will work closely with senior stakeholders to align service delivery More ❯
with wired and wireless connectivity, configurable PTZ cameras and high-quality audio input/output and we are in the process of implementing remote management and support tools. The role holder will work closely with IT support teams to ensure the AV facilities across the University are monitored, supported … for some University events. Description of Duties Lead on the IT support function for AV related incidents and service requests: Monitor the IT Service Management system for new AV related incidents and service requests, processing these based on priority and urgencyProvide remote and in-person technical support for IT … records in the ITSM platform and other systems or databases: Ensure accurate logging of support requests and responses; maintain datasets in support of asset management, contract management, configurationmanagement, etc Contribute to the operations of the IT Service Desk, including: Take the lead on AV issues More ❯
Glasgow, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
Occasional travel to Newcastle or Glasgow Contract type: Permanent - full time Our Team We provide best-in-class technical and process solutions for Release Management within Products & Channels, focusing on adopting and implementing enhanced methods for releasing software into testing and production environments throughout the Software Development Lifecycle. By … supporting the transformation of Release Management practices, we play an integral part in delivering the on-going release requirements from P&C and other units across the COO. What you’ll be doing Become a champion for Release Management Processes to deliver promptly, and fully understand areas for … enhancement as well as mitigating risks. Work closely with the wider teams and support adopting suitable enhanced Release Management tooling and automation opportunities. Support the Release Management teams alongside the Products & Channels squads on Configurationmanagement and implementing of DevOps practices. Work alongside colleagues in the More ❯
appetite for risk. As the Senior AWS DevOps Engineer, you will: Automating and orchestrating the provisioning and support of AWS services and solutions. Using configurationmanagement tools like Ansible, Puppet, Chef, or Chocolatey to automate application provisioning. Implementing and fine-tuning monitoring using tools such as Splunk, Wiz … capability while balancing operational realities with future-focused thinking. What you'll bring: Hands-on experience with AWS automation and workload orchestration. Use of configurationmanagement tools to deploy and manage applications at scale. Experience with monitoring and observability platforms that help optimise resources and secure infrastructure. Comfortable More ❯
Job Description: DXC provides a Global Network Management Service for customers to outsource the management of their networks. A part of this service is the provision of a suite of Network Management tools. Separate, independent, UK-based instances of this service are also provided specifically for UK … public sector clients. The Network Tooling Engineer will be part of a small team responsible for the configuration and ongoing support of mainly web-based Network Management tools for one of these secure instances. Ideally, the candidate will already have SC clearance and be willing to undergo further … facilities. Education and Experience A recognized formal qualification in a computer-related subject is preferred. Significant relevant work experience is essential. Technical Delivery Capacity Management Monitoring, planning, and implementation of application capacity Backup support for team members in case of non-availability Incident Management Ensure incidents are resolved More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
quality and robust low level embedded software for a multicore processing platform Be responsible for documenting and recording your work products, keeping them under configurationmanagement and providing plans and reports on progress to your wider team. Deliver technical reports and documents, as well as generate and present … application of various strategies Use of RTOS's such as VxWorks or embedded Linux Deployment of software to distributed hardware platforms, multicore programming, memory management techniques, device driver development, code optimisation, interrupt-driven designs A good understanding of electronics, schematic design and use of test equipment Experience developing solutions … for ARM and Intel based multicore processing platforms Communication protocols (I2C, SPI, USB, Serial, Network, PCIe) Familiarity with configurationmanagement tools, defect tracking and peer review Demonstrable experience in the following areas will help you stand out: Knowledge of standards such as DO-178C and coding standards such More ❯
quality and robust low level embedded software for a multicore processing platform. Be responsible for documenting and recording your work products, keeping them under configurationmanagement and providing plans and reports on progress to your wider team. Deliver technical reports and documents, as well as generate and present … application of various strategies. Use of RTOS's such as VxWorks or embedded Linux. Deployment of software to distributed hardware platforms, multicore programming, memory management techniques, device driver development, code optimisation, interrupt-driven designs. A good understanding of electronics, schematic design and use of test equipment. Experience developing solutions … for ARM and Intel based multicore processing platforms. Communication protocols (I2C, SPI, USB, Serial, Network, PCIe). Familiarity with configurationmanagement tools, defect tracking and peer review. Demonstrable experience in the following areas will help you stand out: Knowledge of standards such as DO-178C and coding standards More ❯
to determine optimum capability to solve stakeholders’ problems. Create high quality and robust code; fully document and record your work products; keep them under configurationmanagement and provide plans and reports on progress to your line manager. Work closely with internal and external stakeholders to ensure architecture alignment … environments. Developing software within a development process framework. Excellent communication, troubleshooting, and problem-solving skills. Experience in Agile development and Atlassian toolset. Familiarity with configurationmanagement tools, defect tracking, and peer review. Strong interpersonal and collaboration skills, with an ability to influence and adapt according to changing demands. More ❯
and Glasgow. In this role you will work with colleagues from across the IT department and the business operational teams to design and implement management solutions to meet the business and delivery goals. Responsibilities: Design & development of solutions that meet the needs of the business and are consistent with … that the process is followed and adhered to. Suggests improvements to the process, identifying new areas requiring peer review. Takes responsibility to follow the configurationmanagement process as laid out in the procedures using source control. Implements software configurationmanagement procedures to ensure successful implementation and … with the Development Team Leader to plan/schedule work, regularly reporting progress and issues. Is involved in testing strategies, including planning, design and management of simple & complex component and system testing scripts. Document test failures & successes compared with pre-defined criteria, in accordance with agreed standards. Considers the More ❯
and Glasgow. In this role you will work with colleagues from across the IT department and the business operational teams to design and implement management solutions to meet the business and delivery goals. Responsibilities: Design & development of solutions that meet the needs of the business and are consistent with … that the process is followed and adhered to. Suggests improvements to the process, identifying new areas requiring peer review. Takes responsibility to follow the configurationmanagement process as laid out in the procedures using source control. Implements software configurationmanagement procedures to ensure successful implementation and … with the Development Team Leader to plan/schedule work, regularly reporting progress and issues. Is involved in testing strategies, including planning, design and management of simple & complex component and system testing scripts. Document test failures & successes compared with pre-defined criteria, in accordance with agreed standards. Considers the More ❯
and Glasgow. In this role you will work with colleagues from across the IT department and the business operational teams to design and implement management solutions to meet the business and delivery goals. Responsibilities: Design & development of solutions that meet the needs of the business and are consistent with … that the process is followed and adhered to. Suggests improvements to the process, identifying new areas requiring peer review. Takes responsibility to follow the configurationmanagement process as laid out in the procedures using source control. Implements software configurationmanagement procedures to ensure successful implementation and … with the Development Team Leader to plan/schedule work, regularly reporting progress and issues. Is involved in testing strategies, including planning, design and management of simple & complex component and system testing scripts. Document test failures & successes compared with pre-defined criteria, in accordance with agreed standards. Considers the More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
determine optimum capability to solve stakeholders’ problems Create high quality and robust code; for fully documenting and recording your work products; keeping them under configurationmanagement and providing plans and reports on progress to your line manager Work closely with internal and external stakeholders to ensure architecture alignment … Level Drivers Developing software for test system environments Developing software within a development process framework Experience of Agile development and Atlassian toolset Familiarity with configurationmanagement tools, defect tracking and peer review Security Clearance: You must be eligible for full security clearance. Life at Leonardo: Pension: Award winning … Coursera Referral Incentive: You can earn a reward for successfully referring a friend or family member Bonus: Scheme in place for all employees at management level and below For a full list of our Company benefits please visit our website. Leonardo is a global high-tech company and one More ❯
Paisley, Scotland, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Software Asset Management Specialist, paisley col-narrow-left Client: Getronics Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in … continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Software Asset Management Specialist to join our team in the Glasgow! What we can give you: 37.5-hour working week with flexible working options, giving you that … Private medical cover after 12 months Global Recognition Program – 40+ awards were made last year under our RecogniseMe scheme Team Purpose: The Software Asset Management function is responsible for the management of SNOW Licence Manager, SNOW app store, software assets and licence management across the customer estate. More ❯
role will require interaction with external customers, industrypartners, and suppliers as well as coordination of the internal engineering team in line with the engineering management and project management teams. This role offers a unique opportunity to make a real impact on national security and to contribute to the … relating to all MFA and subsystem development Development of the design by ensuring effective implementation of the company's design review process and proactive management of design review actions and non-conformance reports. This primarily concerns taking the project through manufacture, integration, test and qualification Act as the design … engineering solutions Airborne radar design or similar aerospace and defence experience Experience of testing of complex engineering products at both component and assembly levels Configurationmanagement and hardware traceability experience Security Clearance Please note that in order to apply for this opportunity you must be eligible for UK More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Version 1
costs, and project revenues Agree strategy with Division Head(s) and Service Portfolio Manager(s) Determine number of technical leads required for effective team management Manage all 3 sides of the Strategic Triangle – Customer Satisfaction: Employee Engagement; and Profitability. Input to service design and support for service implementation. Maintain … and decision-making skills Excellent analytical skills A track record in driving revenue opportunities Demonstrated ability to work within a process-driven environment. Resource Management experience: performance management, workload distribution, team development, knowledge management Expertise in forecasting: Monthly forecasting on gross profit accounting for team costs, recurring … and additional project revenues and costs (Financials) An excellent understanding of software configurationmanagement Effective verbal and written communication skills The ability to be a self-starter. Recognises what needs done, takes responsibility for bringing people together to find solutions and escalates when progress is impeded. Additional Information More ❯
individual to join our team and take charge of delivering projects with precision and finesse. As a Project Manager, you'll oversee all project management activities, including planning, control, communication, budget management, and team leadership. Exceptional management and communication skills are essential as you will be engaged … base. Key Responsibilities: Drive small and complex projects and programmes to achieve targeted customer goals and key objectives. Maintain communication with team members and management to ensure early issue identification and timely reporting. Identify, monitor, report, and escalate project-related issues for timely resolution. Design and apply appropriate project … management processes following Gateway Review Process. Manage the production of required deliverables and maintain project plans. Manage project risks and develop contingency plans. Liaise with programme management and related projects to ensure coordination. Monitor overall progress and resource usage, initiating corrective action when necessary. Apply change control and More ❯
Edinburgh, Scotland, United Kingdom Hybrid / WFH Options
Leonardo
will require interaction with external customers, industry partners, and suppliers as well as coordination of the internal engineering team in line with the engineering management and project management teams. This role offers a unique opportunity to make a real impact on national security and to contribute to the … relating to all MFA and subsystem development Development of the design by ensuring effective implementation of the company’s design review process and proactive management of design review actions and non-conformance reports. This primarily concerns taking the project through manufacture, integration, test and qualification Act as the design … engineering solutions Airborne radar design or similar aerospace and defence experience Experience of testing of complex engineering products at both component and assembly levels Configurationmanagement and hardware traceability experience Chairing engineering review experience Security Clearance Please note that in order to apply for this opportunity you must More ❯
ideal role for developing an understanding of how the strategic and operational components of IT services interrelate. You will work in a multidisciplinary Service Management environment, managing and reporting on all areas of technical service delivery, including updating and maintaining the systems, processes and documentation for practices such as … asset and configurationmanagement, environment management, service design, change control, incident, and problem management. You will create and maintain relationships across a wide range of stakeholders alongside developing technical skills and understanding. You will support day-to-day activities and also help to identify and deliver on More ❯
Easter Howgate, Midlothian, United Kingdom Hybrid / WFH Options
Leonardo UK Ltd
role will require interaction with external customers, industrypartners, and suppliers as well as coordination of the internal engineering team in line with the engineering management and project management teams. This role offers a unique opportunity to make a real impact on national security and to contribute to the … relating to all MFA and subsystem development Development of the design by ensuring effective implementation of the company's design review process and proactive management of design review actions and non-conformance reports. This primarily concerns taking the project through manufacture, integration, test and qualification Act as the design … engineering solutions Airborne radar design or similar aerospace and defence experience Experience of testing of complex engineering products at both component and assembly levels Configurationmanagement and hardware traceability experience Chairing engineering review experience Security Clearance Please note that in order to apply for this opportunity you must More ❯
solutions addressing the challenges of meeting the highest safety integrity requirements. Within the firmware team there are opportunities to develop your career in technical management, team leadership or as a technical specialist. The team offers the opportunity to become an expert in the use of state-of-the-art … Synplify, targeting Xilinx FPGAs Developing Python scripts for process automation Operating continuous integration and continuous delivery (CI/CD) toolsets Managing change control and configurationmanagement using GIT You will be engaged in problem solving, You will be required to demonstrate process adherence and solution correctness, You will … Experienced in real-time systems Awareness of safety-critical development constraints (e.g. IEC62566) Behavioural Competencies Customer focus Priority setting Interpersonal and communication skills Conflict management Timely decision making Planning and organising own and others' work Dealing with ambiguity We're an equal opportunities employer. We're committed to developing More ❯
technical problems, identify improvements and work on implementing your recommendations. In this role you will: Build new monitoring/administration solutions including architecture, provisioning, configuration, deployment, and patching of network components React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Conduct … or equivalent Strong knowledge of different development environments (Git, Atlassian tools: JIRA, Confluence, Bitbucket) Good knowledge on containerization using Docker/Kubernetes Experience with configurationmanagement tools Experience with monitoring tools Expertise in designing, analyzing and troubleshooting large-scale distributed systems. Systematic problem solving approach, combined with a More ❯
technical problems, identify improvements and work on implementing your recommendations. In this role you will: Build new monitoring/administration solutions including architecture, provisioning, configuration, deployment, and patching of network components React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Conduct … or equivalent Strong knowledge of different development environments (Git, Atlassian tools: JIRA, Confluence, Bitbucket) Good knowledge on containerization using Docker/Kubernetes Experience with configurationmanagement tools Experience with monitoring tools Expertise in designing, analyzing and troubleshooting large-scale distributed systems. Systematic problem solving approach, combined with a More ❯
technical problems, identify improvements and work on implementing your recommendations. In this role you will: Build new monitoring/administration solutions including architecture, provisioning, configuration, deployment, and patching of network components React to production deficiencies by continuously implementing automation, self-healing, and real-time monitoring to production systems Conduct … or equivalent Strong knowledge of different development environments (Git, Atlassian tools: JIRA, Confluence, Bitbucket) Good knowledge on containerization using Docker/Kubernetes Experience with configurationmanagement tools Experience with monitoring tools Expertise in designing, analyzing and troubleshooting large-scale distributed systems. Systematic problem solving approach, combined with a More ❯