where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This position offers variety, responsibility, and … chance to work at the forefront of communications solutions within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configurationmanagement of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/ More ❯
where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This position offers variety, responsibility, and … chance to work at the forefront of communications solutions within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configurationmanagement of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/ More ❯
Birmingham, West Midlands, England, United Kingdom
Hays Specialist Recruitment Limited
unforeseen or exceptional events. Document all work to comply with the standards, including reporting details of all hardware/software items that have been installed and removed so that configurationmanagement records can be updated. Within skills and experience, provide assistance to users. Request assistance, according to escalation procedures, keeping records of each request, contact information and action More ❯