1 of 1 Conflict Management Jobs in Oxfordshire

ensuring we are staffed appropriately and in line with the Email, Ticket cases and Telephone call volumes received, ensuring SLAs and KPIs are met Leadership and day to day management of a team of Technical Support Advisors who provide a wide range of support for Broadband, Product and Service related technical issues and queries Ensuring that processes are adhered … with enough understanding of the complexities your team faces to be able to provide insightful, supportive guidance Use own initiative with a positive, 'can do’ attitude Strong communication, organisational, conflict management & negotiation skills Ability to liaise and deal with people at all levels both internally and externally to the business, building and maintaining relationships Strong coaching and mentoring … Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our values Our approach is More ❯