Reading, England, United Kingdom Hybrid / WFH Options
Thames Water
award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 operational … environment supporting all Thames Water business areas. The role will ensure that all Incident Management process activities are fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation point more »
Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/Technology Audit Strong knowledge of Information Security technologies, such … as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/… Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflictmanagement skills Education/Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as more »
Compliance teams e.g. Data Protection and Privacy, as regards to Technology risks Understand the external security environment and emerging trends to support Technology risk management What we need from you Strong knowledge of Technology risk and Control assessment methods/Technology Audit Strong knowledge of Information Security technologies, such … as identity and access management, encryption, and multi-factor authentication Understanding of power utilities, retail energy, and oil & gas industry trends and emerging threats would be useful but not essential Ability to draw upon external network to understand emerging Cyber Security threats and events Knowledge of internal and/… Ability to drive technical consensus and facilitate agreements with challenging stakeholders Ability to understand business visions and strategy Strong communication (oral and written) and conflictmanagement skills Education/Certification: CISA, CRISC or other similar qualification (desirable) Our commitment to diversity We are proud to be recognised as more »
