2 of 2 Conflict Resolution Jobs in Wiltshire

work with Managed Services to shape solutions Service performance and reporting Partner with the Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis … Relationship management Excellent stakeholder engagement skills Ability to build trust and maintain long-term partnerships Analysis and problem solving Comfortable analysing performance data and recommending actions Strong negotiation and conflict resolution skills Organisation and administration Able to prioritise tasks and manage time well Capable of managing multiple accounts and competing priorities Diligent with customer data and documentation Teamwork More ❯

work with Managed Services to shape solutions Service performance and reporting Partner with the Service Desk Manager to monitor performance against SLAs and KPIs Escalate service issues and coordinate resolution with internal teams Present performance reports and improvement plans to customers Continuous service improvement Identify service gaps and recommend improvements Support process reviews, customer satisfaction surveys and feedback analysis … Relationship management Excellent stakeholder engagement skills Ability to build trust and maintain long-term partnerships Analysis and problem solving Comfortable analysing performance data and recommending actions Strong negotiation and conflict resolution skills Organisation and administration Able to prioritise tasks and manage time well Capable of managing multiple accounts and competing priorities Diligent with customer data and documentation Teamwork More ❯