3 of 3 ConnectWise Jobs in Berkshire

Firewalls etc) as well proven skills in Widows Server, Virtualisation, Replication and back-up is required as an awareness of monitoring tools such as ConnectWise RRM, LogicMonitor or similar. You will be responsible for troubleshooting server performance, network connectivity and application service issues and dealing with escalations from ...

ITSM frameworks (e.g., ITIL). Excellent communication skills and the ability to prioritise effectively in a fast-paced environment. Familiarity with tools such as ConnectWise Manage, NinjaOne (advantageous but not essential). What you'll get: £43,000-£47,000 starting salary (DOE) Hybrid working - 3 days per week ...

Assisting on project work (e.g. SharePoint migrations, email migrations, Cyber Essentials+ for clients) Perform hardware diagnostics, repairs, and installations Use service desk tools (ConnectWise Manage) to manage tickets and SLAs Assist with workstation setups and fault diagnosis (hardware/software) Deliver excellent customer service via phone, email, and on-site … Ideal Experience With: ConnectWise Manage, NinjaOne RMM, Datto Backup, Cove Backup Exclaimer, CloudAlly, Heimdal Security, Keeper, Password Boss, Augmentt What You'll Need: Previous IT experience working at an IT MSP Strong communication and customer service skills Confidence on the phone and in client-facing situations Ability to manage time ...