2 of 2 ConnectWise Jobs in the City of London

Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP … DrayTek devices Good knowledge of Microsoft 365 and hands-on experience with Microsoft Azure Windows Server and Active Directory administration Experience with PowerShell scripting (bonus, not required) Experience with ConnectWise (desirable) Excellent communication skills A proactive, problem-solving mindset and eagerness to learn If you're looking to progress your career in a fast-paced, supportive MSP environment, apply now More ❯

Litera, Intapp). Experience working with GenAI tools, prompt engineering, and AI governance. Proficiency in Microsoft 365, Entra AD, Azure, and Windows Server. Familiarity with ITIL-based service management (ConnectWise experience a plus). Excellent problem-solving, stakeholder engagement, and communication skills. Relevant certifications (e.g., Microsoft Azure, ITIL, iManage Certified Engineer) highly desirable. For full details about this exciting position More ❯