3rd Line IT Support Engineer
- Hiring Organisation
- Gold Group
- Location
- City of London, London, United Kingdom
- Employment Type
- Permanent
- Salary
- £45000 - £50000/annum + Benefits
Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and escalating higher level issues to a Head of Service for guidance and steering Being a team … experience of 3 to 5 Years in a similar role (preference given to candidates with UK MSP experience) Working Experience with ITSM tools like ConnectWise, BrightGauge, SmileBack, ITBoost, and NinjaOne. Exams towards certifications relevant for your role fully paid for by my client! Services advertised by Gold Group are those ...