3 of 3 ConnectWise Jobs in the East Midlands

IT problems – everything from password resets and printer issues to basic Office 365 and network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service … Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more than just logging calls. Great More ❯

role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking to More ❯

role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What’s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking to More ❯