IT security best practices, firewall configurations, MFA, and anti-virus solutions. Knowledge of PowerShell scripting and automation tools. Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). Awareness of compliance standards (e.g., GDPR, ISO 27001). Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯
Client VPN setup and troubleshooting Familiarity with file system support including permissions, sharing, backups and restores. Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.) Experience troubleshooting file and print services along with deployment. Bonus points if you have: Familiarity of ITIL, and ITIL best practices within an More ❯
Client VPN setup and troubleshooting Familiarity with file system support including permissions, sharing, backups and restores. Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.) Experience troubleshooting file and print services along with deployment. Bonus points if you have: Familiarity of ITIL, and ITIL best practices within an More ❯
DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) Active Directory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules Additional Requirements Must live within More ❯
DNS, DHCP, TCP/IP, VPN, VLANs, SMB, basic routing/switching Endpoint protection (e.g. Sophos, Bitdefender) Active Directory and Group Policy Remote tools: ConnectWise, TeamViewer, AnyDesk etc. Printers, NAS devices (Synology/QNAP), VOIP, email clients Troubleshooting WiFi, wired connections, and basic firewall rules Additional Requirements Must live within More ❯
to project work including office relocations, data migrations, and booking couriers for client equipment is desirable. Broad technical knowledge should include solutions such as ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), hardware build/deployment, printers/ More ❯
relocations, data migrations, booking couriers for client equipment. It is essential to have broad technical knowledge of a wide range of solutions such as ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), Mac & Windows hardware build/deployment More ❯
relocations, data migrations, booking couriers for client equipment. It is essential to have broad technical knowledge of a wide range of solutions such as ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), Mac & Windows hardware build/deployment More ❯
a Desktop Support or IT Support role Solid technical knowledge of Microsoft environments (AD, Azure AD, Windows Server, GPO, M365) Experience with ITSM platforms (ConnectWise preferred) Basic networking knowledge (LAN, firewalls, troubleshooting) Strong communication skills, including the ability to work with senior stakeholders Organised, proactive, and detail-oriented Comfortable working More ❯
Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgement. Experience with ConnectWise or similar ticketing system preferred. More ❯
Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgement. Experience with ConnectWise or similar ticketing system . #J-18808-Ljbffr More ❯
london (shoreditch), south east england, united kingdom
Logixal
PowerShell scripting, Power Automate flows Desirable Skills Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and More ❯
VMware Automation : PowerShell scripting, Power Automate flows Experience with workflow and billing setups in Autotask and Salesforce. Familiarity with Microsoft Dynamics 365 , ServiceNow , or ConnectWise . ITIL Foundation or Intermediate certification. Previous team leadership or mentoring experience. What We Offer Dynamic Culture – A supportive, inclusive environment that values ideas and More ❯
London, England, United Kingdom Hybrid / WFH Options
Riverlite part of Xperience
Desktops) Patch Management Solutions Previous experience in an internal or external facing helpdesk support team Previous hands-on experience with ticket management systems e.g. Connectwise GCSE Maths and English grade 9-4 or A*-C (or equivalent) Willingness to travel to client sites in the UK as required Valid Right More ❯
ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams More ❯
London, England, United Kingdom Hybrid / WFH Options
Breed Staffing
detail Experience: 1+ years of experience in an IT support role (internship or service desk preferred) Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required) COMPENSATION & BENEFITS Fully remote work from home position More ❯
Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯
Relevant experience of 3+ Years in a similar role (preference given to candidates with UK MSP experience) • Working Experience with ITSM tools such as ConnectWise, BrightGauge, SmileBack, ITBoost, Service Now Qualifications: • A degree in an IT-related subject • PRINCE2 Practitioner Certification for Project Management • Microsoft Certifications would be a bonus More ❯
Croydon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
working with public sector or government clients. Certifications: AWS/Azure/GCP, ISO Lead Implementer, ITIL, or similar. Familiarity with ITSM tools (e.g., ConnectWise, Autotask, NinjaOne) and DevOps tools. What You’ll Get Competitive salary and performance-based bonuses Opportunity to shape the future of a growing tech and More ❯
projects Collaborate with other IT team members to address larger issues and implement improvements About You Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability managing and supporting both Mac & Windows Device management experience with tools such as Jamf, Airwatch, Mosyle or HexNode Experience with collaboration More ❯
sales pipeline Familiarity with the IT services industry, particularly within professional services sectors. Main vendors include: MS and Azure, Pax8, Hornet, KnowBe4, Cisco Meraki, ConnectWise, Datto & Axcient backups & BUDR, Huntress and Exclaimer Proven ability to integrate into existing teams and quickly understand company capabilities and client requirements Why Join? Be More ❯
projects Collaborate with other IT team members to address larger issues and implement improvements About you: Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability managing and supporting both Mac & Windows Device management experience with tools such as Jamf, Airwatch, Mosyle or HexNode Experience with collaboration More ❯
Hounslow, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
solving mentality leveraging internal and/or external resources Experience working with Microsoft solutions and programmes (e.g., Modern Work, Azure, Co-op) Familiarity with ConnectWise or similar MSP operational platforms The above description is a general overview of the job duties and requirements. Specific responsibilities and qualifications may be adjusted More ❯
London, England, United Kingdom Hybrid / WFH Options
Air IT
solving mentality leveraging internal and/or external resources Experience working with Microsoft solutions and programmes (e.g., Modern Work, Azure, Co-op) Familiarity with ConnectWise or similar MSP operational platforms The above description is a general overview of the job duties and requirements. Specific responsibilities and qualifications may be adjusted More ❯