2 of 2 ConnectWise Jobs in the North of England

DHCP, VLANs, VPNs Firewall troubleshooting and traffic analysis Security MFA, Conditional Access, Endpoint Protection Basic security incident containment Tools RMM and PSA tools (Autotask, ConnectWise, or similar) Monitoring and alerting systems Essential Soft Skills We are looking for professionals able to: Remain calm under pressure Take ownership and leadership Communicate ...

password resets in line with policy Use documentation and security procedures to carry out tasks accurately and compliantly Log, triage, and escalate tickets via ConnectWise to meet SLAs Provide first-line technical support, including answering calls, emails, and remote support for internal and external users Maintain audit trails and support ...