6 of 6 ConnectWise Jobs in the North of England

Aruba, Cisco or Ubiquiti networking equipment. Microsoft Azure and hybrid infrastructure. Microsoft 365 administration and migrations. Cyber security platforms such as ThreatLocker or Huntress. ConnectWise Manage/Asio. ITIL, Microsoft, Cisco CCNA or CompTIA certifications. Experience working across different networking vendors and customer environments would be particularly welcome. About ...

Aruba, Cisco or Ubiquiti networking equipment. Microsoft Azure and hybrid infrastructure. Microsoft 365 administration and migrations. Cyber security platforms such as ThreatLocker or Huntress. ConnectWise Manage/Asio. ITIL, Microsoft, Cisco CCNA or CompTIA certifications. Experience working across different networking vendors and customer environments would be particularly welcome. About ...

understanding of Microsoft 365, Azure, Active Directory, Intune, MS Office, Win11, Mac OS, Malware, Security fundamentals (e.g. anti-virus, Phishing, IP Spoofing) Experience using ConnectWise, or another ITSM tool, e.g. ServiceNow, Remedy, or Autotask. Operational understanding and experience working in ITIL aligned environment(s), including understanding of SLA’s incident ...

least 2nd Line level, ideally across Microsoft 365 and IT Infrastructure. Strong understanding of ITIL, SLAs, Incident and Problem Management. Experience with ConnectWise, Autotask, ServiceNow or similar ITSM/PSA platforms. Confident managing demanding customers, escalations and high-priority incidents. Data-driven, commercially aware and passionate about delivering excellent customer ...

troubleshooting skills. Strong knowledge and technical understanding of Microsoft 365 and general business IT systems. Experience using an IT service management tool such as ConnectWise, ServiceNow, Remedy or Autotask. Operational understanding of ITIL-aligned service environments, including SLAs, incident management, service request fulfilment and change management. Ability to work collaboratively ...

Performance Indicators (KPIs). Work closely with all departments to meet/exceed targets. Fully utilise ITC's tools, such as Microsoft 365, ConnectWise PSA/Manage. Act with integrity and trust in all interactions with clients, prospects and team members. Tailor communication styles to suit different clients while upholding ...