2 of 2 ConnectWise Jobs in the North of England

organisational skills A full UK driving licence Nice to Have Microsoft certifications Experience with Watchguard, HP, Threatlocker or Huntress ITIL Foundation certification Familiarity with ConnectWise Manage/Asio You Are Customer-focused, highly organised, and comfortable juggling multiple priorities without losing sight of the details. You take pride in doing ...

resolve customer issues efficiently and accurately. Ensure customers and involved parties are updated with their incident progress either by phone or by using ConnectWise Manage (Our service desk ITSM application) in a timely manner in alignment with SLA’s. Act as a knowledgeable point of technical escalation, with the ability ...