1 of 1 Contact Management Jobs in the East of England

teams to access and structure operational data Analysing service centre performance metrics and providing actionable insights Presenting findings to leadership and board-level stakeholders Understanding and integrating data from contact management system YOUR SKILLS AND EXPERIENCE: The successful Power BI Analyst will have: Strong experience in Power BI and building dashboards Proven experience working with service centre performance … data, including operational metrics and KPIs Ability to translate data into actionable insights for leadership and board presentations Exposure to contact management systems (Genesys) HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page. More ❯