Service Delivery Manager - Telecoms
Manchester, North West, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
MECS Communications Ltd
their partnership with the company and their suite of products and services. You'll analyse existing relationships and spearhead enhancements across various areas including contact management, alerting, incident handling, inventory management, and technology adoption. Key Responsibilities: Deliver exceptional service experiences to the company's Service Provider Partners. … Lead initiatives for the adoption and management of new technologies and products, addressing challenges and risks during adoption to secure long-term revenue stability. Understand customer and partner goals with our products and services, promoting best practices, leveraging expert knowledge, and advocating for self-service solutions. Provide insights and … of delivering solutions. Persistent in identifying root causes of problems and implementing sustainable fixes. Experienced in successfully driving and managing change. Skilled in risk management and mitigation. Capable of making business and team decisions as necessary. Effective in working with multiple stakeholders and influencing them positively. Able to manage more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted: