Strong front-end development skills, including HTML, CSS, and JavaScript, with experience in responsive and cross-browser design. Familiarity with modern front-end frameworks (e.g., Bootstrap, Tailwind CSS) and contentmanagement systems (e.g., WordPress, Craft CMS More ❯
Strong front-end development skills, including HTML, CSS, and JavaScript, with experience in responsive and cross-browser design. Familiarity with modern front-end frameworks (e.g., Bootstrap, Tailwind CSS) and contentmanagement systems (e.g., WordPress, Craft CMS More ❯
Slinfold, Horsham, West Sussex, England, United Kingdom
Morgan McKinley
articles for the online Help Centre. Producing engaging video tutorials and walkthroughs to guide customers through software. Partnering with the Support Team to identify common queries and proactively create content that reduces support requests. Working closely with Product and Training teams to ensure documentation always reflects the latest features and updates. Reviewing and updating existing resources so they remain … accurate, relevant, and easy to use. Tracking how content is used and finding opportunities to improve our library of resources. What we're looking for Essential skills & experience Strong written and verbal communication skills, with the ability to explain complex ideas simply. Experience creating customer-facing help articles, guides, or tutorials. Comfortable using helpdesk platforms (ideally Intercom) and contentmanagement tools. Ability to plan, script, and record clear and engaging video content. Excellent attention to detail and commitment to accuracy. Strong organisational skills, able to manage multiple projects More ❯
