professionally and personally through our range of people development programmes. The role While responsibilities may scale with experience, all Project Managers will perform duties in these core areas: Project Planning Develop project scopes, objectives, and detailed plans. Coordinate with stakeholders to align on priorities and deliverables. Identify resource needs and manage allocation efficiently. Execution and Monitoring Lead project teams … and coordinate activities across functions. Monitor progress, manage risks, and implement contingency plans. Ensure project deliverables meet quality standards. Stakeholder Management Communicate progress, risks, and achievements to stakeholders. Foster collaboration and maintain stakeholder satisfaction. Manage expectations and address concerns effectively. Budget and Resource Management Track project budgets, ensuring costs remain within forecasted limits. Optimise resource allocation and adjust plans More ❯
responsible for tracking and controlling the development of services products and offerings. You will be accountable for all aspects of delivery health of the portfolio - including status, budget, risk, planning, resourcing, stakeholder alignment. Collaborate with the Portfolio Director in developing and maintaining a strategic roadmap for services offerings, ensuring alignment with strategic direction. Prioritize offerings based on data-driven … to track portfolio performance. Establish and maintain best practices, templates, and tools for portfolio execution. Standardize processes across teams to drive consistency in management and tracking. Set guidelines for planning and delivery execution to allow tracking against baseline plans. 3. Stakeholder Management & Communication Collaborate with cross-functional teams (e.g., Engineering, Customer Success, Sales, Product, Finance) to ensure smooth execution. … Monitor resource allocation across projects and optimize team capacity. Identify and mitigate financial risks related to project execution. Proactively identify risks and bottlenecks that could impact project delivery. Develop contingency plans and ensure quick resolution of critical issues. Ensure compliance with company policies, security, and regulatory requirements. 6. Performance Measurement & Continuous Improvement Define and track KPIs and success metrics More ❯
project continuity. Risk & Performance Management: Collaborate with the risk management team to incorporate data-driven risk models into the controls process. Quantify and integrate risk impacts into forecasts and contingencyplanning to provide a holistic view of project performance. Stakeholder Engagement: Work closely with project teams to understand requirements and deliver tailored analytics solutions. Communicate complex analytics insights More ❯
the benefits from inception through to closure and benefits realisation Analysing project proposals to determine approach, resource requirements and limitations Supporting business case development and tracking throughout project delivery Planning and monitoring the project including stage and exception plans Mobilising and motivating the project team to deliver and contribute effectively Monitoring third party contributions where applicable Managing and reporting … project risks, including the development of contingency plans Monitoring and reporting overall progress, resourcing and budget, initiating corrective action where necessary Maintaining project governance, change control and configuration management Maintaining an awareness of potential dependencies with other projects and their impact Identifying and acquiring support and advice required for the management, planning and control of the project Conducting … position and ensuring benefits are owned and measured Our must-haves: Prince 2 or equivalent Project Management certification Solid understanding of MS applications and project management tools, for the planning, tracking and manipulation of project plans, data and MI Demonstrable experience of working in project management and driving business outcomes Strong capability in project financial management Strong facilitation and More ❯
in enterprise eCommerce solutions - e.g. Adobe Commerce/Magento, and Shopify, would be advantageous. Strong communication & stakeholder management skills, balancing business needs with technical execution. Experience in risk management, contingencyplanning, and exception handling. A collaborative spirit with a hands-on problem-solving approach. Adaptable and comfortable working in a lean, and evolving environment, with the flexibility to More ❯
Westminster Abbey, England, United Kingdom Hybrid / WFH Options
IMPETUS - PEF
and projects with little or no guidance. Excellent judgement and problem solving; with the ability to make appropriate, informed decisions regarding priorities and available time. Excellent project management and planning skills, including effective contingencyplanning and responsibility for managing actions, people and priorities. People and Communication skills: High degree of proactive professionalism in dealing with diverse groups More ❯
delivery. Orchestrate project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions. Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum. Establish and manage a transparent governance structure that encourages open communication across the organization. Guide technology teams to navigate or eliminate organizational More ❯
You'll be Doing: Responsible for the daily operation and maintenance of network systems, carrying out routine works of network installation, upgrade, monitoring and change Lead IT network projects planning that includes but not limited to project budget, carrying out business requests analysis and control, proposing and reviewing technical solutions Lead IT network projects implementation, including planning management … policies and IT Centre’s requirements Assess network systems security risk and propose security risk control solutions and execute them. Responsible for the design and maintenance of network systems contingency plans and leading of contingency plans testing Monitor, analyse and manage network security risk Carry out research on new technologies and products, carrying out technical solution design for More ❯
Organisation - Articulates the needs of the area which they are in charge of. Ownership - Accountable for the deliverables which they own; Able to act with limited guidance and support. Planning - Goal oriented planner, with the ability to manage risk and devise contingency plans; Able to build consensus and get buy in for initiatives they are in charge of. More ❯
Co-ordinates the BDO supplier and supply chain information security due supplier risk assessment framework and due diligence procedure and delivery of service to sta keholders Supports risk-based planning for supplier information security due diligence and risk assessment activities Partners with procurement, contract management and other key stakeholders to ensure the end-to-end third-party processes consider … by risks and risk impacts Communicates identified risk requirements to internal stakeholders Builds communication and escalation plans around vendor risk management activities Ensures that vendor remediation actions , mitigation and contingency plans are identified and communicated to business owners Tracks identified risks and risk events through the supplier lifecycle Maintain required activity and risk metrics and other data R eport More ❯
creation of transition run books and work instructions required to plan, at detail, the cutover activities during the transition events to feed into the customers overall business transition planning. Planning for, in detail, and where appropriate, implementing appropriate fall-back/fix-forward steps in the event of unrecoverable failure/incident during the transition events and early life … Function and operational readiness across sites. Risk & Incident Management Familiarity with assessing, documenting and resolving live operational risks and incidents, including fallback strategies - directly transferable to transition testing and contingency planning. Attention to Detail & Documentation High standard of record keeping, incident reporting, and compliance documentation, aligned with the rigour needed for verifying transition activities and capturing results. Ability to More ❯
internal teams and suppliers, facilitating effective communication Drive innovation by identifying opportunities for new solutions or technologies that support the company’s growth Identify and mitigate risks and develop contingency plans for critical suppliers to ensure business continuity About You: Proven experience in supplier performance management, supplier co-ordination and finance administration preferably within a technology or digital environment. More ❯
Our client is seeking an experienced and highly organized Project Manager (Event Operations) to lead the planning, coordination, and execution of complex, high-impact events. In this role, you will play a critical part in bringing events to life, serving as both a strategic partner and the operational backbone that ensures every element comes together smoothly. From initial concept … logistics, clear communication, and a commitment to excellence in delivery. Your ability to manage multiple priorities while maintaining attention to detail sets you apart. What You'll Do Project Planning & Timeline Management Build and maintain detailed project plans and delivery schedules using Workfront (or similar PM tools), ensuring clear task ownership, deadlines, and dependencies. Develop and manage master timelines … Gantt charts, and workback schedules to support project visibility and tracking across partners. Ensure resource allocation, capacity planning, and task prioritization align with strategic goals. Cross-Functional Coordination Collaborate with cross-functional teams (creative, content, marketing, design, and delivery) to gather requirements, set timelines, and align on deliverables. Facilitate regular planning and status meetings, providing clear updates and More ❯
Coaching, Customer Support, and Call teams, build scalable systems that replace manual processes, and deliver insights that shape strategic decisions. From day-to-day dashboards to long-term scenario planning, your work will directly improve service quality, operational efficiency, and business sustainability. What You'll Do Capacity Planning & Forecasting Model future staffing needs across Health Coaching, CS Core … and onboarding. Track forecast accuracy and refine over time. Systems & Tooling Develop a centralised, scalable approach to resourcing-replacing spreadsheets with dashboards and streamlined workflows. Standardise processes like shift planning and coaching coverage. Operational Reporting Create dashboards and write SQL queries to track occupancy, engagement, and delivery. Provide monthly and quarterly performance reporting to senior stakeholders. Cost & Strategic Insights … Analyse cost-to-serve across programme types with Finance. Surface operational inefficiencies and support strategic decisions through scenario modelling and contingency planning. Campaign & Call Support Support dynamic call campaigns, from onboarding nudges to re-engagement. Enable A/B testing and performance tracking without relying on engineering input. Real-Time Monitoring & Enablement Implement in-day monitoring tools and set More ❯
monitoring and maintenance, system change management, system capacity management, data management, IT service management, incident and failure management, and emergency management Lead IT projects that includes project budgeting and planning, carrying out business requests analysis and control, proposing and reviewing technical solutions, supervising implementation process, and examining project delivery Responsible for the establishment and renewal of IT specifications related … Centre’s requirements Assess systems, IT rooms and IT devices security risk, proposing security risk control solutions and being responsible for execution. Responsible for the design and maintenance of contingency plans of the above systems, carrying out annual disaster recovery testing and contingency plans testing Carry out research on new technologies and products, carrying out technical solution design More ❯
and milestones using appropriate tools and track deliverables Develop and deliver progress reports, proposals, requirements documentation, and presentations Proactively manage changes in project scope, identify potential crises, and devise contingency plans Build, develop, and grow any business relationships vital to the success of the project Collect sign-off confirming the customer's agreement on project completion and "acceptance" Conduct … or related work experience required 6+ years in a customer-facing project management role delivering SaaS solutions Experience in call recording or telephony industry Strong project management skills in planning and coordination for timely delivery Good understanding of principles, theories, practices, and techniques for managing project workload and analysis needed for key deliverables Understanding of technology and software development … cycle Organized and comfortable planning several months in advance You will have an advantage if you also have: Relevant additional qualifications or experience in related fields. What's in it for you? Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment More ❯
execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall More ❯
execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall More ❯
execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions • Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum • Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall More ❯
technical background with a strong understanding of audio visual systems, specifically Ross Carbonite switcher, ETC lighting desks, Sony cameras and SSL audio consoles. The candidate requires experience of successfully planning and delivering events, strong problem solving skills, exposure to installed audio-visual systems and the ability to train/act as a mentor (when required). Duties & Responsibilities Provides … top-class customer service skills, being able to explain our services to technical and non-technical clients as needed Responsible, along with other Technicians and Specialists for the successful planning, staffing and delivery of event requests, held within the clients fully equipped event spaces Able to operate a range of installed AV systems to an advanced level, including Ross … equipment failures to appropriate inhouse teams and assists with the resolution as needed to maintain service levels Maintains audio visual equipment as required Ensures SOPs are applied, and that contingencyplanning is included in event support Is involved in special projects or assignments as outlined by the leadership team and executes them within the given timeline Contributes to More ❯
to client. • Managing the production elements of large projects and campaigns, delivering a joined-up approach, and liaising with multiple teams and suppliers/freelancers as required. • Managing resource planning and issue management to anticipate any potential project risks, and recommending solutions/contingency plans to avoid/resolve such issues. • Ensuring that each project is delivered profitably More ❯
share knowledge. Work closely with the Development Director to foster and implement innovative production techniques and processes to enhance efficiency and quality. Develop and implement risk management strategies, including contingencyplanning and proactive problem-solving. Ensure that production practices align with the company's values and culture, promoting a positive and inclusive work environment. Skills/Qualifications: Relevant More ❯
evaluates Fraud & Identity performance on a continuing basis and establishes the proper measures of performance, inclusive of pricing and margin of services. Provides direction for modification and implementation of contingency plans in accordance with prevailing business conditions as required to maximize regional performance. Develops and recommends sales channel strategy utilizing market research and performance data to drive investment decisions. More ❯
evaluates Fraud & Identity performance on a continuing basis and establishes the proper measures of performance, inclusive of pricing and margin of services. Provides direction for modification and implementation of contingency plans in accordance with prevailing business conditions as required to maximize regional performance. Develops and recommends sales channel strategy utilizing market research and performance data to drive investment decisions. More ❯
East London, London, United Kingdom Hybrid / WFH Options
Greater London Authority
the HR Shared Service agreement To meet regularly with TfL HR Shared Service colleagues on service delivery and improvement, reviewing performance and delivery against SLAs To engage in demand planning conversations with TfL HR, following input from wider People Function colleagues and informed by the People Strategy and work plans Ensure GLA managers and staff have access to the … Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues Initiates consultation on opportunities to improve work processes Supports the organisation to implement innovative suggestions Planning and organising is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard. Level 2 indicators … of effective performance Prioritises work in line with key team or project deliverables Makes contingency plans to account for changing work priorities, deadlines and milestones Identifies and consults with sponsors or stakeholders in planning work Pays close attention to detail, ensuring teams work is delivered to a high standard Negotiates realistic timescales for work delivery, ensuring team deliverables More ❯