2 of 2 Continuous Improvement Manager Jobs in Scotland

Role: Service Performance & Continuous Improvement Manager Location: Glasgow Job Type: Permanent We are seeking a Service Performance & Continuous Improvement Manager with 4–6 years' experience leading service optimisation, operational performance improvement, and delivery initiatives in complex digital environments. The role provides strategic leadership … across service performance, drives continuous improvement activities, and ensures services operate efficiently, securely, and in line with organisational objectives. Operating with significant autonomy, you will influence service strategy, manage key performance outcomes, and work closely with senior stakeholders to enhance reliability, efficiency, and user experience. You will champion ...

seeking a Service Performance & Continuous Improvement Manager with 4-6 years' experience leading service optimisation, operational performance improvement, and delivery initiatives in complex digital environments. The role provides strategic leadership across service performance, drives continuous improvement activities, and ensures services operate efficiently, securely … inclusive, and secure delivery practices. Key Responsibilities Lead strategic improvements that enhance service performance, reliability, and user outcomes. Own service quality, performance metrics, and continuous improvement initiatives. Influence service strategy, planning, and resource allocation across teams. Coordinate complex delivery activities and collaborate across business, operational, and technical areas. ...