1 to 25 of 170 Continuous Improvement Jobs in Birmingham

people we want to join us on our journey. The Senior Enterprise Systems Manager is accountable for the operational support, service performance, governance and continuous improvement of Mace's enterprise finance systems and associated business-critical applications. The role provides leadership and oversight of an outsourced application … governance meetings, service reviews, supplier performance management and escalation processes. Ensure suppliers deliver services in accordance with contractual obligations and agreed service levels. Drive continuous improvement initiatives with suppliers to improve service quality, efficiency and user experience. Support commercial, procurement and contract management activities relating to enterprise ...

Infrastructure and Operations Senior Manager Main purpose of the job The Infrastructure & Operations Senior Manager is responsible for the delivery, security, availability, performance and continuous improvement of Artifex's IT infrastructure, workplace technology and operational IT services. The role ensures technology services are secure, resilient, reliable … processes to ensure services consistently meet business and user needs. As the operational owner of infrastructure and workplace technology, the postholder drives service excellence, continuous improvement and effective supplier engagement across the IT estate. Main missions and results Develop and maintain Infrastructure and Operations strategies and technology ...

support and client dynamics, identifying opportunities to enhance customer value and satisfaction. Work closely with the Customer Value Team to support value plans and continuous improvement initiatives. Contribute to the Product roadmap by sharing insights gained through support activity and client feedback. Understand contractual and commercial terms … standards (ISO 20000, 27001, and 9001) where applicable. Work with compliance and audit teams to ensure readiness for internal or external audits where applicable. Continuous Improvement & Growth Contribute to continuous improvement efforts within the EDM support function and wider product team. Champion innovation ...

Location: Birmingham/home based Your Role: Deliver Lean Six Sigma learning empowering individuals, teams and leaders to apply modern ways of working, drive continuous improvement and achieve measurable business outcomes. Key Responsibilities: Lean and Lean Six Sigma craft Teach Lean and Lean Six Sigma with genuine … cause analysis, statistical process control, capability and variation analysis, and evidence-based improvement that learners can run on their own processes. Connect continuous improvement to outcomes, teaching Kaizen, flow and value measurement rather than improvement for its own sake. Delivering Programmes and Learning ...

/Employee Portal Create and maintain system design and operations documentation. Monitor and report on development progress, status, and metrics to stakeholders. Commit to continuous improvement and learning of ServiceNow best practices, tools, and technology. Skills and Experience Self-starter used to small teams and customer facing … side scripting, AJAX and other ServiceNow development components. Support the deployment of ServiceNow into business-as-usual operations, providing ongoing technical support, troubleshooting and continuous improvement. Work closely with the IT Service Desk, business stakeholders, architects, developers and other technology teams to understand requirements and deliver practical, customer-focused ...

ensure ongoing compliance with Office for Students expectations and Conditions of Registration. Establish effective assurance and audit mechanisms to monitor compliance and drive continuous improvement Build and maintain effective relationships with academic, professional service and IT colleagues to support implementation and institutional ownership. Coordinate cross-University activity … quality assurance, with the ability to translate requirements into practical solutions Experience of developing policies, processes and compliance frameworks, including risk management, monitoring and continuous improvement activities Excellent communication, stakeholder engagement and IT skills, with the ability to influence others, produce high-quality reports ...

delivery. You’ll be responsible for ensuring business demand and technology roadmaps are translated into high-quality, well-governed and supportable solutions, while driving continuous improvement across engineering practices, delivery governance and team performance. Working closely with Architecture, Security, Data, Operations, Service, Change teams, Group … delivered across the firm. Key Responsibilities Include Leading and developing Technical Product Owners and offshore engineering teams, creating a culture of accountability, collaboration and continuous improvement. Establishing clear ownership models for products and platforms, ensuring effective backlog management, prioritisation and roadmap alignment. Driving engineering delivery across application development, integrations ...

overview of our Through Life Systems Manager Providing the support and maintenance layer to our globally deployed maritime systems, ensuring exceptional operational performance and continuous improvement. This role involves managing support workflows, tasking of preventative and corrective maintenance and our in-country partners to ensure that the high-level … project issues, ensuring high standards of service delivery. Develop and implement long-term support and maintenance strategies to meet evolving customer needs Performance Monitoring & Continuous Improvement Oversee key performance metrics such as SLAs, response times, and resolution rates. Identify areas for improvement and implement strategic ...

Agile delivery squads and facilitating agile ceremonies including sprint planning, backlog refinement, daily stand-ups, reviews and retrospectives. Driving transparent planning, delivery tracking and continuous improvement through Agile tools and practices. Working closely with technical teams to understand requirements, remove blockers and maintain delivery momentum. Maintaining project … change requests to ensure best value for money. Coordinating stakeholders across multiple workstreams and ensuring effective communication throughout the project lifecycle. Identifying and implementing continuous improvement initiatives across projects and delivery processes Successful Applicants must be able to commute to the UKTL offices in Birmingham at least ...

Rather than focusing on traditional feature development alone, you'll work closely with engineering teams to identify systemic issues, enhance platform robustness, and drive continuous improvement across the product. If you enjoy deep technical investigation, performance optimisation, debugging complex issues, and improving software quality, this role could … identifying opportunities for platform improvement. Reviewing existing systems and codebases to improve maintainability and robustness. Supporting incident investigations and preventative engineering initiatives. Driving continuous improvement across product performance and operational stability. Skills & Experience Essential Strong commercial experience as a Software Developer, Senior Developer, Software Engineer, or similar ...

conversion, attendance, engagement, session participation, attendee satisfaction, quality of experience, adoption quality and platform performance; analyse usage data, feedback and event insights to drive continuous improvement and demonstrate ROI. Lead supplier collaboration and integration alignment for attendee-facing technologies and connected systems, ensuring data flows, communications, reporting … customer success skills, combined with analytical decision-making and the ability to use data, feedback, adoption patterns and event performance metrics to drive continuous improvement and value realisation. To qualify for the role, you must have Relevant experience in product management, product ownership, customer success, digital experience ...

Product Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised product backlog and roadmap. Working closely … Define, track, analyse, and report on product performance metrics against pre-defined success measures. Build and interpret product dashboard and use data to drive continuous improvement and validate decisions. Setting clear measures for success for features and releases Serve as the product expert, deeply understanding and able ...

practical support to project teams, ensuring Digital Engineering processes and BIM standards are successfully implemented throughout project delivery. You'll contribute to the continuous improvement of Digital Engineering capability across the business while supporting the adoption of innovative digital solutions that improve project outcomes. Key Responsibilities Deliver … protocols, quality assurance procedures and company Digital Engineering standards. Support project reporting and demonstrate compliance with minimum Digital Engineering requirements. Contribute to the development, continuous improvement and sharing of Digital Engineering best practice and lessons learned across the business. Build strong working relationships with project leadership, design ...

fostering a high-performing, collaborative culture rooted in agile principles. You'll tackle obstacles head-on, fine-tune workflows, and champion a culture where continuous improvement is embedded in everything the team does. Your leadership will keep delivery moving efficiently, creating the momentum needed for impactful, lasting … based relationships to align interests, manage expectations, support shared goals, remove barriers and accelerate delivery of strategic outcomes. Experience of creating a culture of continuous learning and professional development, implementing effective incentives and support mechanisms that empower others to develop and thrive. Experience driving the commercial processes, including negotiations ...

Service Manager on teamcapability and development needs Supporting onboarding and induction of new engineers joining the team Promoting a culture of accountability, quality, and continuous improvement within the team Technical and Service Delivery Taking ownership of service and maintenance calls within your allocated area Diagnosing and resolving … confidence to liaise with the Regional Service Manager, engineers,and clients alike A customer focused mindset with a professional, approachable manner A commitment to continuous improvement and professional development, both for yourself and yourteam ASEL will provide ongoing training in company specific procedures, systems, leadership development ...

within a collaborative BIM environment, you will support project teams with design coordination, information management, quality assurance and BIM best practice, while helping drive continuous improvement across the business. Key Responsibilities Coordinate design information and BIM deliverables across projects, ensuring alignment with client and project requirements. Apply … Information Delivery Plans (TIDPs) and associated BIM documentation. Support mentoring and knowledge-sharing initiatives across the BIM team. Participate in BIM working groups and continuous improvement activities. Contribute to the ongoing development of digital delivery processes and BIM best practice throughout the business. Essential Requirements Typically 5+ ...

build effective working relationships, both internally and externally, to deliver business outcomes and add value throughout. You will also promote a culture of continuous improvement within a team of engineering professionals – contributing to the resource strategy, enhancing the profile of the team, and challenging and supporting those … incident reviews (PIRs) to uncover systemic root causes and convert learnings into concrete reliability, automation and process improvements. Proposes, drives and implements innovations for continuous improvement in network reliability and operational efficiency, championing the adoption of Site Reliability Engineering practices and automating repetitive operational tasks to reduce ...

usage, renewals and exceptions. Use insight from purchasing data to make practical recommendations that meet business needs and improve commercial outcomes. Operating model and continuous improvement Identify and implement opportunities to improve purchasing processes, controls, data quality and stakeholder experience. Help define the processes, standards, roles … influence positive outcomes within our industry, while always aligning with our compliance obligations. Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop. Mace is an inclusive employer and welcomes interest from a diverse ...

maximum system performance, minimal disruption, and seamless warehouse operations. This role plays a vital part in supporting operational teams, maintaining service levels, and driving continuous improvement within a fast‐paced distribution environment. Responsibilities Monitor and manage KNAPP and Manhattan warehouse management systems to ensure optimal performance … requirements. Experience analysing performance data and KPI reporting. Understanding of warehouse control systems and automated logistics environments. Experience participating in root cause analysis and continuous improvement initiatives. Knowledge of operational planning and workload optimisation. Benefits Opportunity to work within a highly automated, technology‐driven logistics operation. Career ...

while liaising with third party providers. In additional this role will be responsible for development of the Salesforce platform and assist in managing the continuous improvement of the platform. As a key platform to managing students internally, the role plays a major part in enabling teams … principles Career-life fit – health & wellbeing focus 25 days of annual leave + Bank holidays Purchased leave scheme OES strategy reflects respect, honesty & diversity Continuous improvement through challenging & meaningful work Study assistance and leave for eligible employees High growth industry & strong partner/shareholder backing Genuine focus ...

embed a strong organisational change capability, helping leaders across the GDC develop the confidence, skills and culture needed to sustain transformational change and continuous improvement. Leading a growing multidisciplinary function spanning change, programme management, business analysis and service design, you will be responsible for ensuring that transformation activity delivers … service and customer outcomes. Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. Digital, Data ...

becoming increasingly important to its future development. Reporting directly to the Board of Directors , you will take ownership of the performance, optimisation and continuous improvement of the site's AutoStore operation . This is a hands-on role combining AutoStore expertise, operational leadership, people management, data analysis … technical background. WMS or warehouse systems experience. Experience with other warehouse automation technologies such as AMRs, ASRS, robotics or automated picking. Lean/Continuous Improvement/Six Sigma experience. Interested in applying for this role? Please send the CV to (url removed) or call Luana Ferreira ...

processes Support insurance, regulatory and compliance activities across the Club Manage, mentor and develop members of the finance team Drive a culture of accountability, continuous improvement and customer service Support succession planning and talent development within finance Establish clear objectives and performance standards for team members Systems … automation initiatives that reduce manual processing and improve control Establish KPI dashboards and management reporting tools that provide real-time business insight Promote a continuous improvement culture across finance and wider business functions Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying ...

when required Attendlive training and regular team sessions to keep your knowledge and skills sharp Act as a brand ambassador and identifying opportunities for continuous improvement or added value Contributeto a culture of collaboration, safety, and innovation across the wider service team Your role Your mission … when required Attendlive training and regular team sessions to keep your knowledge and skills sharp Act as a brand ambassador and identifying opportunities for continuous improvement or added value Contributeto a culture of collaboration, safety, and innovation across the wider service team Your Skills and experience ...

exceptional service delivery. This is an exciting opportunity for someone who thrives in a technically challenging environment and enjoys solving complex problems while driving continuous improvement. Key Responsibilities Application Support Provide third-line support for internally developed applications. Investigate and resolve complex incidents escalated from first and second-line … manage alerts, event logs, and system monitoring tools. Lead technical investigations and recovery efforts during service disruptions. Drive improvements to platform resilience and reliability. Continuous Service Improvement Identify opportunities to enhance operational processes, tooling, and service delivery. Research industry best practices and contribute to continuous improvement ...