Brentwood, Essex, United Kingdom Hybrid / WFH Options
Sky
As a Software Architect , you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuousimprovement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building More ❯
coordinate communication between site teams, planners, and clients to ensure operational excellence. Youll act as the key link between the delivery teams and senior management driving efficiency, accuracy, and continuousimprovement across all service operations. The role combines people leadership, systems management, and compliance oversight, and is ideal for someone who thrives in a fast-paced environment … compliance reporting, statutory tracking, and quality spot checks. Manage and maintain client portals, ensuring accuracy and accessibility. Produce management and performance reports for senior leadership, identifying trends and improvement opportunities. Act as the internal lead for the CAFM system including setup, reporting, and training. Lead onboarding and induction of new team members, ensuring consistent understanding of processes and More ❯
engineers for PPMs and call-outs Monitor SLAs, job progression and ensure timely completion Build and maintain strong relationships with clients and subcontractors Produce reports, track KPIs and support continuousimprovement Support onboarding and training of new desk staff Assist with system optimisation and process improvements Requirements: Experience managing a helpdesk/service desk within Facilities Management More ❯