1 of 1 Continuous Improvement Jobs in Brentwood

leadership when required, acting as a senior escalation point for complex issues and leading the response to major incidents, ensuring effective communication, coordination and continuous learning across the IT function. Key Responsibilities Lead, coach and develop the Service Desk team, creating an environment where people are supported to grow … Management experience. Sufficient technical breadth across Microsoft technologies to act as a credible escalation point for the team. An ITIL background together with a continuous improvement mindset. If you're someone who enjoys developing people every bit as much as improving technology and processes ...