1 to 25 of 163 Continuous Improvement Jobs in Cambridge

other opportunities to other IT partners. You will serve as the primary support relationship manager for the KITE business unit and other specialized service desks, fostering strong partnerships and continuous improvement. You will follow policies, procedures, and service level agreements (SLAs) to provide IT support services to Gilead employees, contractors and teams for supported systems, applications, hardware, and other … value-driven prioritization, quality governance, and compliance. RESPONSIBILITIES: Serve as the primary support relationship manager for the KITE business unit and other specialized service desks, fostering strong partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized … of current various technologies (software and hardware) that are found within a typical multi-national corporation. Ability to manage customer services and expectations through strong process-orientation, measurement and continuous improvement while exercising good business judgment. Ability to understand and clearly articulate technical (software and hardware) functionality, capabilities, principals of operations and issues/resolutions. Prior experience More ❯

s IT strategy. Ensure compliance with data protection policies and IT-related regulations. Identify service delivery gaps and implement strategies for improvement. Communicating SLA performance to senior management for continuous improvement Ensuring new systems and applications are effectively implemented About us Comprehensive range of benefits: Free onsite parking & subsidised meals at our hospices Employee health cash plan … agreements (SLAs) are met and hold them accountable for delivering high-quality IT services. Monitor and manage KPIs to ensure optimal performance, identify service delivery gaps, and implement improvement strategies. Attend weekly meetings with the MSP to monitor their ticket management performance and act as the point of escalation when required. Manage support contracts for devolved IT systems More ❯

multidisciplinary teams, including a wide range of other roles, to shape solutions that meet both technical and business requirements. Mentor and support data engineering teams, fostering a culture of continuous improvement, knowledge sharing, and technical excellence. Support testing activities by ensuring pipelines are testable, observable, and reliable; work with QA and analysts to define test strategies, implement … supporting the growth and development of engineering teams. Organised and adaptable, with excellent time management and the ability to respond to shifting priorities. Self-motivated, proactive, and committed to continuous learning and improvement. Creative problem-solver with the ability to think critically and deliver innovative, practical solutions. Team-oriented, with a positive attitude and a strong sense of ownership … best practices, including secure data handling and regulatory requirements (e.g., Secure by design). Comfortable working in agile, multi-disciplinary teams, contributing across the full delivery lifecycle and supporting continuous improvement. Adaptable and quick to learn new tools, frameworks, and technologies to meet the needs of diverse client projects. #J-18808-Ljbffr More ❯

resolve issues Implement and optimise applications for high performance Work closely with cross-functional teams to ensure the seamless deployment of solutions Actively participate in the innovation and improvement of our applications Stay up-to-date with the latest technology trends and share knowledge within the team Experience/Qualifications/Knowledge: A strong foundation in application support … Windows, Linux, and Unix. Familiarity with a development language such as C# or Python Personal Attributes: Passion for Innovation: An enthusiastic and forward-thinking attitude toward application support and continuous improvement. Adaptability: Willingness to work across different technology and changing client requirements. Results-Oriented: A drive to meet and exceed goals and consistently seek improvement. Team Player: Strong teamwork More ❯

test automation frameworks and strategies. This role requires deep technical expertise in test automation tools and practices, leadership in guiding QA teams, and a strong focus on quality and continuous improvement. Key Responsibilities: Lead the design and implementation of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with … security and accessibility testing practices. Soft Skills: Strong analytical and critical thinking. Ability to work independently and in a team. Excellent communication and interpersonal skills. Passion for quality and continuous improvement. #J-18808-Ljbffr More ❯

operating models. Maintain a balanced, comprehensive framework of processes, governance, and performance metrics (e.g., SLAs) for operations. Coordinate security testing, audit, governance, and operational reporting. Champion a culture of continuous learning, training, and professional development across the team, including handling wellbeing and performance for an agile, high-impact environment! Maintain awareness of internal and external technology development, particularly across … emerging AI use, enabling continuous improvement and innovation. Required skills and experience: 10+ years of experience in a security role focused on the entire threat lifecycle with demonstrated experience designing and implementing Security Operations strategies within a sophisticated enterprise and disparate technological landscape. Demonstrated leadership in high-stress, fast-paced operational environments. Excellent communication skills and ability More ❯

leadership for strategic discussions. Provide ARPU and subscription numbers assumptions into the annual budgeting and forecasting processes ensuring alignment with company objectives and providing guidance to senior management. Drive continuous improvement in financial reporting processes and systems, enhancing transparency and accuracy in reporting. Develop and oversee implementation of risk controls to minimize fraud risk and ensure compliance More ❯

seamless pipeline from raw data to production-ready models and insights. Lead and grow a team of high-performing data engineers, fostering a strong culture of learning, collaboration, and continuous improvement. Provide mentorship and coaching to help engineers advance their careers and technical skills. Foster a strong DevOps and engineering culture, with a focus on automation, developer experience, and More ❯

on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Data More ❯

processes, and customer journeys to enhance service delivery and efficiency. Advise on and facilitate the redesign of structures and processes to modernize business practices, enhance digital capabilities, and foster continuous improvement. Identify and implement transformational process design changes through comprehensive business and systems process analysis. Support the production of improvement delivery plans by collaborating effectively with senior … to define project scope, evaluate business cases, and prioritize initiatives aligned with strategic objectives. Perform root cause and gap need analyses to identify process inefficiencies and underperforming technologies. Implement continuous improvement frameworks to drive sustainable change. Plan, lead, and deliver multiple concurrent business process re-engineering and customer journey mapping projects. Analyze quantitative and qualitative data from … information. Experience in customer-focused business process reviews or customer journey mapping, preferably in the public sector. Experience managing or supporting multiple concurrent projects with competing demands. Commitment to continuous service improvement and efficient working practices. Considerable experience analyzing complex data sets. Experience negotiating with and influencing teams and stakeholders to embrace change and service redesign. Desirable More ❯

Centre, ensuring that all repairs and pilot line tasks are completed efficiently, on schedule, and to the highest quality standards. Partner with various departments across Endomag to input into continuous improvement initiatives, reinforcing the Repair Centre as a centre of excellence in medical device repair and manufacturing. Work closely with the customer care team, logistics team and … motivate, guide, and influence teams toward achieving process improvements. Communication: Excellent communication skills to articulate changes, engage stakeholders, and manage cross-functional collaborations. Project Management: Skilled in leading process & continuous improvement projects, ensuring successful implementation within set timelines. Analytical Thinking: Ability to assess complex workflows, identify opportunities for improvement, and drive data-informed decision-making. … Adaptability: Flexibility to adapt processes in response to evolving business needs, ensuring ongoing improvement and success. Other: Willingness to travel within the UK and internationally Pension : Endomag contributes 6% and you contribute 3% (salary sacrifice available). Private Medical Insurance (single cover). Employee Assistance Programme . Discretionary Annual Bonus Scheme . Life Assurance : Death in service benefit More ❯

contribution will directly impact customer satisfaction, operational performance, and business outcomes. This role is ideal for someone with hands-on service management experience, a sharp eye for process improvement, and a genuine passion for delivering exceptional customer outcomes. If you thrive in a fast-paced, high-growth environment and enjoy creating value, this is your opportunity to make … practices in warehouse operations, stock handling, production processes, and operational efficiency. Provide hands-on consultancy and support to drive platform adoption, user engagement, and measurable customer success outcomes. Facilitate continuous improvement in customer warehouse and production operations by identifying and enabling process and system enhancements. Deliver tailored training and enablement, including documentation, workshops, and knowledge transfer sessions … by developing and refining best practice frameworks, delivery playbooks, training content, and customer-facing documentation. Capture customer feedback and insights to inform product development, service enhancements, and strategic improvement roadmaps. Create and maintain reusable enablement assets to support efficient and scalable onboarding, customer success delivery and internal knowledge management. Responsibilities End-to-End Implementation & Delivery Develop and maintain More ❯

a Subject Matter Expert (SME) in key areas of support, document findings, and train team members accordingly. Train new or junior team members on qualified topics. Proactively contribute to continuous improvement, optimising the Salesforce platform for efficiency and improved customer experience. Manage internal requests for Salesforce support, including report writing, profile, or role issues. Scope, test, and … the overall Salesforce strategy. Contribute to the success of the business and assist in improving the overall customer experience. Maintain personal competency and enhance professional growth and development through continuous training, education, conferences, and networking. Essential skills and experience: Previous experience in providing customer support/service to clients. Experience in the industrial inkjet printing market. Experience with software More ❯

frameworks to streamline the delivery process of the ZONTAL platform and associated pipelines, applications, and parsers. Collaborate with colleagues both within Professional Services and across ZONTAL to contribute to continuous improvement initiatives Provide customer feedback surface customer sentiments to improve ZONTAL's delivery effectiveness through process and product optimizations. Work with the Documentation team to help create More ❯

and development teams to ensure products are delivered to client’s specifications on time and on budget. Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business. Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree More ❯

and development teams to ensure products are delivered to client’s specifications on time and on budget. Take a collaborative approach to sharing learning with an aim to enable continuous improvement of project management across the business. Plan and control finances by means of accurate estimation, forecast to complete and strong monitoring and control of spend. Agree More ❯

other opportunities to other IT partners. You will serve as the primary support relationship manager for the KITE business unit and other specialized service desks, fostering strong partnerships and continuous improvement. You will follow policies, procedures, and service level agreements (SLAs) to provide IT support services to Gilead employees, contractors and teams for supported systems, applications, hardware, and other … value-driven prioritization, quality governance, and compliance. RESPONSIBILITIES: Serve as the primary support relationship manager for the KITE business unit and other specialized service desks, fostering strong partnerships and continuous improvement. Manage the support triage for KITE users and applications, ensuring timely and efficient resolution of incidents and requests. Responsibility for incident and service requests handled by the specialized More ❯

the Engineering Platform that aligns with business goals and engineering needs. Team Leadership: Provide technical leadership, mentorship, and guidance to highly skilled teams, fostering a culture of innovation and continuous improvement. Cross-Functional Collaboration: Work closely with key stakeholders from engineering, IT security, and infrastructure teams to drive best practices and ensure excellent service delivery. Budget Management: Ensure cost More ❯

passion and obsession for customers while maintaining a lean, highly productive operation. Experience hiring and developing great people/leaders. Experience in building a culture of empowerment, accountability and continuous improvement. Has relentlessly high standards. Proven ability to think strategically, but stay on top of tactical execution. Expects and requires innovation of her/his team and creates an More ❯

for best in class delivery of innovation and service. Be Accountable: Integrity, ownership and accountability are non negotiables. Adventure Together: We are committed to fostering a culture that embraces continuous improvement. Succeed as a Team: We believe harnessing the power of a team drives outcomes not achievable by individuals. Boundaries and Balance: Work-life balance is a core facet More ❯

projects, influence architectural decisions, and collaborate across multi-disciplinary teams to bring innovative solutions to life. Working closely with the Software Development Manager, you’ll contribute to technology improvement, feature design, and process enhancements, all while supporting our commitment to agile principles and customer-centric development Key responsibilities: As … a Senior Software Development Engineer, you will be a key technical leader within our team, responsible for supporting and mentoring developers, taking ownership of the architecture, and helping drive continuous improvement. You’ll work with the Software Development Manager on architectural reviews and process improvements, supporting a Community of Practice to foster collaboration and innovation. You’ll refine and … the customers we serve. You'll have the freedom to innovate, the support to grow professionally, and the chance to work in a culture that values teamwork, quality, and continuous improvement. At Pico we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy More ❯

As a Senior System Integration Engineer here at Illumina in Cambridge, UK, you will be part of Illumina's On-Market Support and Development (OMSD) team, contributing to the continuous improvement of automated sample preparation and NGS workflows. Your work will directly support Illumina's mission to improve human health by unlocking the power of the genome. … and developing end-to-end NGS workflows, familiarity with additional scripting/programming languages such as Python or R, and a hands-on, proactive approach to problem-solving and continuous improvement. Responsibilities: Lead the development and optimization of automated genomics workflows on Hamilton liquid handling systems, with experience in Venus software Program and troubleshoot Hamilton systems with a focus … to work in fast-paced, cross-functional environments. Comfortable reprioritizing project work in response to changing needs of on-market products. Hands-on, proactive approach to problem-solving and continuous improvement. What Can You Expect Our team members are bright, energetic, and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest More ❯

Xen, Linux kernel, and XAPI Work with product managers, support engineers, and customers to align engineering efforts Operate within a self-organizing, agile team that values quality, feedback, and continuous improvement What we’re looking for Strong experience in software development on Unix/Linux systems Familiarity with procedural languages (e.g., C, C++, C#, Java) and scripting … providers, serving over 100 million users globally. Joining us means making a real difference, as our products enable remote work, collaboration, and innovation. We value passion, risk-taking, and continuous learning. Now is the perfect time to elevate your skills to the cloud. We are committed to Equal Employment Opportunity (EEO) and all applicable laws. All qualified applicants will More ❯

Tokenovate’s product roadmap. You will be involved in quality assurance efforts, participating in testing and validating new systems and processes to meet business requirements. You will contribute to continuous improvement initiatives by identifying opportunities to optimise processes and enhance the overall product development workflow. Key Responsibilities of a Tokenovate Product Owner - Blockchain: Communicate the product vision … Sprint planning: Collaborate with the engineering team during sprint planning to define what can be delivered in each sprint and clarify the scope of work. Guide engineering efforts: Provide continuous input and clarification during the sprint to ensure that the team is aligned with the product vision and goals. Inspect and adapt: Participate in sprint reviews and retrospectives to … ensure successful customer adoption. Collaboration with Cross-Functional Teams: Work closely with engineering teams: Ensure the engineering team has a clear understanding of product requirements and priorities, and provide continuous feedback throughout the engineering process. Cross-functional collaboration: Collaborate with design, marketing, sales, and operations teams to ensure the product meets business goals, is marketable, and supports customer needs. More ❯

from requirements gathering to deployment and maintenance. Participate in code reviews and ensure code quality and adherence to best practices. Troubleshoot and debug complex software issues. Contribute to the continuous improvement of software development processes. Stay up-to-date with the latest advancements in C++ and semiconductor technology. Required Skills and Experience: Bachelor's or Master's More ❯