Holborn, Camden, Greater London, United Kingdom Hybrid / WFH Options
RSMB
and potential errors in the survey data being reported upon Documenting and reviewing processes, with a view to specifying improvements to promote efficiency and continuousimprovement Designing and specifying data investigations and ongoing service delivery reporting analyses to our technology development team Communicating and presenting findings to More ❯
excellent reputation, dedicated to delivering exceptional IT support and solutions to their clients. They pride themselves on their customer-first approach and strive for continuousimprovement in service delivery. The Service Desk Team Leader will be responsible for managing a small team of Service Desk Engineers, ensuring … regular team meetings and performance reviews to promote team development. Manage team schedules and workloads to ensure optimal coverage and efficiency. Service Delivery Improvement: Develop and implement strategies to enhance service delivery and customer satisfaction. Monitor team performance metrics and identify areas for improvement. Collaborate with management to More ❯
Camden, NW1, Camden Area, Greater London, United Kingdom
Integral Recruitment Ltd
passionate about delivering exceptional client service. Duties: Lead and manage a small team of service delivery professionals, fostering a culture of high performance and continuous improvement. Develop and implement service delivery processes and procedures, ensuring they are efficient, cost-effective, and aligned with industry best practices. Manage client relationships More ❯