2 of 2 Continuous Improvement Jobs in the Channel Islands

be responsible for ensuring the effective and efficient delivery of operational services to internal departments, stakeholders, and users. This role is pivotal in managing the performance, quality, and improvement of service delivery across key functions, in line with agreed SLAs, KPIs, and the strategic objectives of customer accounts. Are you an experienced leader in service operations with a … the key liaison between stakeholders and operational teams, building strong and productive relationships. Coordinate with technical staff, third-party suppliers, and contractors to resolve issues and improve services. Drive continuous improvement initiatives, leveraging ITIL best practices and real-time feedback. Maintain detailed documentation including procedures, service catalogues, and workflows. Support the rollout and integration of new services More ❯

end-user training, change management support, and documentation to ensure solution adoption and effectiveness. Stay current with Microsoft 365 developments and best practices, proactively advising clients on innovations and continuous improvement. Skills & behaviours required As a Consultant, you will have hands-on experience delivering SharePoint Online solutions and leading Microsoft 365 migration projects. You'll be confident planning and More ❯