Continuous Improvement Jobs in Guernsey

1 of 1 Continuous Improvement Jobs in Guernsey

Service Delivery Manager

Guernsey, United Kingdom
Apogee Corporation Limited
be responsible for ensuring the effective and efficient delivery of operational services to internal departments, stakeholders, and users. This role is pivotal in managing the performance, quality, and improvement of service delivery across key functions, in line with agreed SLAs, KPIs, and the strategic objectives of customer accounts. Are you an experienced leader in service operations with a … the key liaison between stakeholders and operational teams, building strong and productive relationships. Coordinate with technical staff, third-party suppliers, and contractors to resolve issues and improve services. Drive continuous improvement initiatives, leveraging ITIL best practices and real-time feedback. Maintain detailed documentation including procedures, service catalogues, and workflows. Support the rollout and integration of new services More ❯
Employment Type: Permanent
Posted:
Continuous Improvement
Guernsey
25th Percentile
£70,000
Median
£80,000
75th Percentile
£90,000