Senior Technical Support Engineer / Technical Support Engineer
Cupar, Scotland, United Kingdom
Be-IT
drafting and upkeep of work instructions Ensure timely follow-ups, keeping the business informed of progress on issues and requests Proactively contribute to the continuous improvement of IT services and processes Lead IT projects, including hardware and software rollouts Role Responsibilities (non-senior): Provide first-line technical … follow-ups and keep users informed of progress on their IT requests Support IT projects, including software rollouts and system upgrades Contribute to the continuous improvement of IT services and processes The ideal candidate will have: Extensive experience in an IT Service Desk or technical support role More ❯
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