Pension Manager
Dudley, England, United Kingdom
Civica
citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. We're looking for a Pensions Manager to play a key role in … day issues that arise from the team. You will also manage any customer issues or complaints to try and resolve them. You will lead the roll out of Bureau Continuous Improvement, in line with requests from the Payroll Bureau Director and be the lead in training any new team members. Core Responsibilities: Maintain Managed Services procedures in … Build up relationships with all contacts, providing outstanding customer service. Work with the Payroll Bureau Managers and as part of the Bureau Leadership Team on suggesting and working on continuous improvement to processes and software. You will be the lead in training any new members of the bureau on our processes of pensions. You will keep bureau More ❯
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