Matter Expert for employee data across Group Functions, managing ongoing HR system development and delivering critical business insights. With responsibility for maintaining system accuracy, supporting global processes, and driving continuousimprovement, you'll help shape the way we use HR technology to support people strategies and decision-making. Key Responsibilities Act as the Subject Matter Expert for … Provide data insights and support people change projects. Act as an escalation point for data queries and system defects, working with technical and functional teams to resolve issues. Drive continuousimprovement in HR processes, systems, and reporting through collaboration and best practice. Lead HR system change projects, from business case through to implementation and stakeholder engagement. Support More ❯
Contribute to architectural discussions, technology roadmaps, and development best practice Collaborate with cross-functional stakeholders to ensure alignment between software solutions and business needs Maintain accurate documentation and support continuousimprovement across the engineering function Skills & Experience Required Proven experience in Fullstack Development with strong capability in backend (.NET, C#) and frontend (ReactJS) Proficient in cloud platforms More ❯
for a proactive and experienced IT Service Delivery Manager to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuousimprovement across service delivery functions. Key Responsibilities: Lead and manage the IT service delivery team to meet SLAs and KPIs. Oversee incident, problem, and change management processes. … the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience More ❯
would love to hear from you! Why work for us? Draper Tools is a family business with a rich history, a strong, supportive family culture and a passion for continuous improvement. We believe everyone can make a difference, we value opinions, we embrace new ideas and take a collaborative and proactive approach to change. People enjoy working for us More ❯