2 of 2 Continuous Improvement Jobs in Esher

Collaborate with Sales, IT, and Operations for seamless transitions and communication. Develop programs to enhance customer engagement and retention. Monitor performance and KPIs for continuous improvement. Advocate for customers, addressing pain points and driving enhancements. Refine processes for efficiency and scalability. Report to senior leadership on successes, challenges, and More ❯

experience we are looking for, we would love to hear from you. Join Healix and be part of a team that values excellence and continuous improvement. About the role Key Responsibilities: Team Leadership: Manage and mentor a diverse team of analysts globally. 24x7 Support: Champion Healix IT's mission … issues through to resolution. Reporting and Analysis: Provide detailed reporting on incidents, BAU requests, and ensure ticket resolution times adhere to SLAs. Process Improvement: Proactively review trends and suggest process improvements. Performance Reviews: Conduct regular performance reviews and set objectives that will aid team members' personal development. Collaboration More ❯