Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
ensuring satisfaction, and collaborating across teams to support retention and account growth Project Delivery Oversight - oversee successful project execution with a focus on customer experience, governance, risk management, and continuousimprovement through effective tools, communication, and escalation protocols. Consultancy Services - ensure the consultancy team is equipped and enabled to deliver high-quality, commercially viable solutions, while driving … standardised methods, continuousimprovement, and alignment with sales opportunities Customer Support Management - lead a responsive and effective support function by monitoring KPIs, enhancing service offerings, and embedding a customer-centric, knowledge-sharing culture Operational Efficiency - enhance delivery effectiveness by streamlining systems, defining performance metrics, improving collaboration, and implementing business procedures that drive productivity and service chargeability People … Team Leadership - build and inspire a high-performing, innovative operations team through strong leadership, development, workforce planning, and a culture of accountability and continuous learning About the rewards At this company there is on offer: Competitive base salary Bonus scheme 25 days holiday plus Bank Holidays Healthcare Cash Plan Employee Assistance Programme Volunteering Leave Discretionary paid sick leave Flexibility More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
ErecruitSmart
Conduct regular one-to-ones and annual performance reviews Leverage technology, automation, and practical AI to enhance visibility, efficiency and UX Define and track KPIs for delivery effectiveness, embedding continuousimprovement across the team. Personally manage a portfolio of projects About You Proven success leading project delivery teams within a software, consultancy, or technology-focused Familiarity with … resource planning Experience of using project management tools e.g. Asana, MS Project experience in AI integration advantageous. Experience designing or optimising delivery frameworks Background in change management, transformation, or continuousimprovement environment Experience managing a team, including performance management, mentoring and workload balancing with a passion for nurturing high-performing teams. Confident in dealing with clients at More ❯
repeatable processes to improve operational efficiencies, applications/system uptime and reduce total cost of ownership Led teams through fast paced development cycles; committed to automation, agile, lean-startup, continuous delivery approach Able to work across organizational boundaries and matrixed reporting structures Ability to fully understand business goals and metrics, turn data into insights, and translate requirements into actionable … own, innovate, create, and constantly re-evaluate Simplify, clearly and succinctly convey complex information and ideas to individuals at all levels of the organization Motivated by goal achievement and continuousimprovement, with the enthusiasm and drive to motivate your team and the wider organization Maersk is committed to a diverse and inclusive workplace, and we embrace different More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
RVU Co UK
cloud infrastructure - moving from Azure to AWS What we're looking for Ideally your technical background will include: Automation using an IaC approach CI/CD Dev Ops and continuousimprovement Experience in developed or architected secure environments, pipelines software API Gateways, DNS and load-balancing for a micro service architecture (preferably using CloudFlare) Operating high load More ❯
Fleet, Hampshire, South East, United Kingdom Hybrid / WFH Options
AWD Online
Compliance and Quality Assurance Ensure processes align with ISO9001 standards and support audit preparation Certification objectives include Cyber Essentials and ISO 27001 Promote a culture of quality, compliance, and continuousimprovement CANDIDATE REQUIREMENTS Experience in operations or service delivery within the IT/software sector Proven experience managing technical or professional services teams Strong knowledge of IT More ❯