1 to 25 of 197 Continuous Improvement Jobs in Glasgow

tooling. • Implement and manage integrations between various systems and platforms including MS PowerPlatform and third party legal-tech solutions. • Identify and resolve technical issues, ensuring minimal downtime and disruption. Continuous improvement and review Stay updated with the latest technologies and best practices, integrating them into projects where applicable. • Conduct code reviews to ensure code quality and adherence More ❯

a modern SaaS data and search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuous improvement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity to make a real impact More ❯

research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews … customer and business data from CRM systems, transactional databases, surveys, and feedback platforms. Use statistical techniques, exploratory analysis, and predictive modelling to uncover trends, forecast behaviour, and identify improvement opportunities across the customer journey. Synthesise data from multiple sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data … understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over time. Apply quality and process improvement More ❯

aligning technology with the business goals. Serve as the point of contact for resolving operational challenges and business process issues. Proactively evaluate business operations to identify opportunities for improvement and increase efficiencies. Provide support to end-users to enhance adoption of new systems and processes. Develop and maintain documentation, including user guides, process manuals, and FAQs. Collaborate with … alignment and successful execution of project deliverables. Monitor and report on project progress to stakeholders and senior management. Manage change requests, ensuring minimal disruption to project outcomes. Innovation and continuous improvement Stay up to date on emerging technologies. Identify and implement process improvements. What you’ll need to do the role: Education and Experience Bachelor’s degree More ❯

on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. Job Title: Software … journey to become an elite technology organization. You will work closely with development and platform engineering teams to ensure high-quality software through robust test automation, enabling seamless and continuous integration and deployment. Key Responsibilities: Advocate for test automation and shift-left best practices. Develop, maintain, and execute fully automated functional tests for both new and existing features using … improvements and changes to stakeholders effectively. Review existing automation solutions and propose enhancements for optimization. Collaborate with platform engineers to integrate automated tests into CI/CD pipelines for continuous testing. Advise developers on unit testing best practices to drive shift-left defect detection. Proven experience in an SDET/Test Automation role. Key Requirement: Hands-on experience testing More ❯

key decisions regarding software design and development frameworks. Project Execution Oversee the entire SDLC: requirements, architecture, development, QA, deployment, and monitoring. Manage beta launches and integrate user feedback into continuous improvement. Performance & Communication Set measurable KPIs (e.g., release frequency, defect rates, uptime) and ensure accountability. Report progress, risks, and mitigation strategies to senior management. Stakeholder Collaboration Communicate effectively with More ❯

championing Agile methodologies, resolving impediments, and collaborating seamlessly with cross-functional teams. Mentor & Grow Talent: Actively coach and mentor mid-level and junior backend developers, fostering a culture of continuous learning, knowledge sharing, and technical excellence. Innovate & Consult: Stay at the cutting edge of the .NET ecosystem and cloud-native patterns, guiding technology choices, introducing new methodologies, and crafting … technical and client challenges. Mentorship & Collaboration: A passion for coaching developers and fostering highly collaborative, high-performing team environments. Innovation Mindset: A strong track record of driving change and continuous improvement within development practices. Consultancy Edge: Experience in a digital consultancy is highly preferred, showcasing strong client-facing skills. The recruitment process you can expect for this More ❯

while being accountable for ensuring design constraints are met by software code development. Gathers, analyses, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. More ❯

its commitment in the Transparency Agenda. Leading initiatives to understand the impact of functional activities – ensuring accurate measurement of multi-million pound cashable benefits, and embedding a culture of continuous improvement and learning. Leading the data agenda across digital tools – developing sustainable data collection mechanisms, maintaining data quality and ensuring data interoperability across digital tools Person Specification … its commitment in the Transparency Agenda. Leading initiatives to understand the impact of functional activities – ensuring accurate measurement of multi-million pound cashable benefits, and embedding a culture of continuous improvement and learning. Leading the data agenda across digital tools – developing sustainable data collection mechanisms, maintaining data quality and ensuring data interoperability across digital tools Substantial experience More ❯

while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture … or certification on Java programming concepts and proficient advanced experience Formal training or certification on Python programming concepts Experience leading technology projects and managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle, agile methodologies such as CI/CD, Application Resiliency, and Security Cloud implementation experience with AWS including More ❯

services in containerized environments using Docker and Kubernetes. Leverage cloud platforms (AWS, Azure, or GCP) to develop and deploy cloud-native applications. Participate in code reviews and contribute to continuous improvement of software development practices. Troubleshoot and debug production issues, ensuring timely resolution and minimal impact on business operations. Document technical designs, system flows, and development processes More ❯

on the unlimited opportunities digital offers. Our reputation is built on a comprehensive suite of engineering services, a dedication to solving clients’ toughest technology problems, and a commitment to continuous improvement. Backed by Goldman Sachs Asset Management and Everstone Capital, Apexon now has a global presence of 15 offices (and 10 delivery centers) across four continents. We are currently … designed to recognize your skills and contributions, elevate your learning/upskilling experience and provide care and support for you and your loved ones. As an Apexer, you get continuous skill-based development, opportunities for career advancement, and access to comprehensive health and well-being benefits and assistance. We also offer: 25 days holiday + Statutory bank holidays, with … scheme. A Tech Scheme which lets you choose from over 5000 tech products at up to a 12% discount. Free unlimited Udemy account for every employee to support their continuous learning and improvement. Support in obtaining relevant certifications. Don’t worry if you don’t check all the boxes; we’d still love to hear from you. #J More ❯

1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the timely and efficient resolution of service desk tickets, with a focus on root cause analysis and continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least 5 years of experience in a 3rd … with a strong ability to prioritise and resolve complex issues quickly. Excellent communication skills, comfortable explaining technical concepts to non-technical stakeholders. Strong documentation habits and a focus on continuous service improvement. Passion for mentoring and developing less experienced team members. Committed to staying ahead of technology trends and driving innovation. To be considered for this opportunity please apply More ❯

building secure, resilient and observant platforms. Management of team financials Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks … secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. Ensure best practices and standards are built and followed in Pega development. We need you to have Experience in a technical lead role, leading the delivery of large More ❯

the effective delivery of contracted services to customers, owning the service and operational relationship. They manage service performance, lead regular service reviews, oversee incident and problem resolution, and drive continuous improvement. They also play a key role in contract retention and value realisation. The role ensures customer satisfaction, SLA adherence, and alignment between service operations and business needs. Responsibilities … customer feedback to improve service quality and strengthen relationships. Provide regular account management information and service insights to the Head of Service Delivery to support strategic decision-making and continuous improvement initiatives. Provision of monthly performance reports, detailing Mitel’s performance within the SLA Work closely with Commercial, Account Management, and Renewals Teams to ensure that renewals … and profitability analysis. Communicate effectively with customers, internal teams, and stakeholders through clear reporting, service reviews, and proactive dialogue. Growth Mindset - Demonstrate a growth mindset by embracing feedback, seeking continuous improvement, and proactively developing new skills to adapt to evolving customer and business needs. Full UK driving License May require work out-of-hours when required. Additional More ❯

considering factors like resource availability, stakeholder buy-in, and potential risks. Facilitation of change management activities, to ensure that change initiatives are successfully implemented and embedded in the organisation. Continuous improvement of portfolio management practices, including identification of areas for improvement and implementation of changes to improve portfolio performance. Collaboration with stakeholders, including senior management … successful projects. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on … valued skills may include: Proficient in using tools such as Navigator and Jira for change governance and reporting. Experience working in highly regulated environments. Expertise in process reengineering and continuous improvement to enhance delivery models, streamline process and implement automation for greater efficiency. Proven experience in transformations or portfolio management. You may be assessed on the key More ❯

and capability with using Microsoft Office products. Self-motivated and confident working on own initiative as well as part of a team Naturally proactive, with a bias towards driving continuous improvement activity. Effectively able to undertake peer group comparisons and report on business practices against regulatory requirements in the field of data protection, identifying areas which impact … and capability with using Microsoft Office products. Self-motivated and confident working on own initiative as well as part of a team Naturally proactive, with a bias towards driving continuous improvement activity. Desirable Effectively able to undertake peer group comparisons and report on business practices against regulatory requirements in the field of data protection, identifying areas which More ❯

while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture … or certification on Java programming concepts and proficient advanced experience Formal training or certification on Python programming concepts Experience leading technology projects and managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle, agile methodologies such as CI/CD, Application Resiliency, and Security Cloud implementation experience with AWS including More ❯

for select number of contracted service clients Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise Liaise with business … client with technical advice and guidance in line with supported systems Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution Manage improvement strategies with the client and action these Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained Supervise call queues and ticket levels to ensure … to show performance of the services provided against the terms of the contract Contribute to a quarterly business review with large customers Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. Have worked in a Managed Service environment. Technically aware More ❯

of Infrastructure as Code, ideally with Bicep, and automated deployment processes. Strong collaboration skills and the ability to engage with technical and non-technical stakeholders alike. A mindset for continuous improvement, learning, and mentoring others. What's in It for You: Hybrid working : Work flexibly, with access to key office hubs across Scotland's Central Belt. Competitive More ❯

implementation of business requirements. Conduct code reviews, system testing, and troubleshoot complex issues. Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery. Skills & Experience Proven experience as a Dynamics 365 CE Developer at a senior consultant level. ·Strong proficiency in: ·Dynamics 365 customization More ❯

while being accountable for ensuring design constraints are met by software code development. Gathers, analyses, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. More ❯

world-class partnerships with the business. Establish a value-driven and consistent culture across the function that is metrics driven, outcome-focused, process-based, service-oriented, and focused on continuous improvement, Enhance and expand the scope and impact of the HCMSD (Human Capital Management Service Delivery) Function at Glasgow Responsible for Glasgow communication – highlighting local news, training … of contact for queries/escalations from team and stakeholders. Lead monthly team planning meeting and assist with daily sub-team huddles where required. Manage team action/improvement logs and risk tickets – prepare reports, identify gaps in knowledge and arrange necessary training. Maintaining accurate level of process documentation Responsible for new joiners into ES, i.e. ensure first More ❯

supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps tasks and supporting an on-call rota Working with the Vault squad & wider Technology stakeholders, you will support the continuous improvement of our services through the development of automation scripting and effective observability solutions. Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design More ❯

primarily .NET and Microsoft Azure). Pragmatically and effectively assess trade-offs and barriers which will emerge in the delivery of any significant software system. Lead non-functional improvement efforts (such as performance profiling). Be involved with meaningful work - we can provide complex challenges, at scale, in novel market areas. Be core to the delivery teams that … SQL Server/Transact SQL Testing frameworks such as NUnit, FakeItEasy, and SpecFlow Git & Azure DevOps Message brokers (e.g., Azure Service Bus/RabbitMQ) and messaging patterns RESTful APIs Continuous improvement and delivery practices, DevOps culture, and automation within the Azure DevOps platform (YAML pipelines) Behaviour-driven testing approaches and frameworks Relational and NoSQL data architectures and … front-end framework (preferably Angular) and associated design patterns To succeed in this role, you will be: Self-motivated with a drive to learn and share knowledge Focused on continuous learning and improvement An effective communicator and a great team player, able to collaborate with all skills in your team Able to forge strong and professional relationships More ❯