1 to 25 of 144 Continuous Improvement Jobs in Glasgow

a modern SaaS data and search platform Get involved with cutting-edge areas such as vector search and machine learning Thrive in a culture that encourages experimentation, innovation, and continuous improvement What’s in It for You? Competitive compensation and benefits Flexible remote-first setup with periodic in-person team collaboration Opportunity to make a real impact More ❯

aligning technology with the business goals. Serve as the point of contact for resolving operational challenges and business process issues. Proactively evaluate business operations to identify opportunities for improvement and increase efficiencies. Provide support to end-users to enhance adoption of new systems and processes. Develop and maintain documentation, including user guides, process manuals, and FAQs. Collaborate with … alignment and successful execution of project deliverables. Monitor and report on project progress to stakeholders and senior management. Manage change requests, ensuring minimal disruption to project outcomes. Innovation and continuous improvement Stay up to date on emerging technologies. Identify and implement process improvements. What you’ll need to do the role: Education and Experience Bachelor’s degree More ❯

research and stakeholder engagement to influence business performance, drive operational efficiency, and support long-term strategic goals. You will act as a catalyst for embedding customer-centric thinking and continuous improvement across the organisation. What to expect: Customer Insight & Voice of the Customer (VoC): Lead the design and execution of qualitative and quantitative research studies (e.g., interviews … customer and business data from CRM systems, transactional databases, surveys, and feedback platforms. Use statistical techniques, exploratory analysis, and predictive modelling to uncover trends, forecast behaviour, and identify improvement opportunities across the customer journey. Synthesise data from multiple sources (VoC, market intelligence, internal analytics) to provide a 360-degree view of customer and business performance. Translate complex data … understand their challenges and priorities, aligning research and analytics plans to strategic business needs. Act as an ambassador for insight-led transformation and customer-centric thinking across the organisation. Continuous Improvement & Transformation : Monitor and evaluate customer experience KPIs to assess service performance, identify areas for optimisation, and track progress over time. Apply quality and process improvement More ❯

while being accountable for ensuring design constraints are met by software code development. Gathers, analyses, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems. Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture. More ❯

test automation frameworks and strategies. This role requires deep technical expertise in test automation tools and practices, leadership in guiding QA teams, and a strong focus on quality and continuous improvement. Key Responsibilities: Lead the design and implementation of scalable and maintainable test automation frameworks. Define and enforce best practices for test automation across teams and projects. Collaborate with … security and accessibility testing practices. Soft Skills: Strong analytical and critical thinking. Ability to work independently and in a team. Excellent communication and interpersonal skills. Passion for quality and continuous improvement. #J-18808-Ljbffr More ❯

while being accountable for ensuring design constraints are met by software code development Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture … training or certification on programming concepts and proficient advanced experience Formal training or certification on Python programming concepts Experience leading technology projects and managing technologists Proficient in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle, agile methodologies such as CI/CD, Application Resiliency, and Security Cloud implementation experience with AWS including More ❯

improve efficiency. Lead in security technology implementation, vendor selection, and documentation. Build relationships with key vendors and suppliers. Evaluate emerging technologies and build business cases for their adoption. Drive continuous improvement for ISO-27001 and Cyber Essentials compliance. Ensure adherence to security standards, policies, and procedures, including external audits. Key Technologies: Strong knowledge of M365 security tools More ❯

building secure, resilient and observant platforms. Management of team financials Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks … secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. Ensure best practices and standards are built and followed in Pega development. We need you to have Experience in a technical lead role, leading the delivery of large More ❯

building secure, resilient and observant platforms. Management of team financials Lead and drive end-to-end software delivery ensuring business expectations on delivery and code quality are met. Drive continuous improvements and improve ways of working including collaboration with relevant areas (e.g. Devops, Release Management, QA) to enable faster release and deployment cycles. Responsible for Supplier Relationship Management tasks … secure, scalable and optimised for performance. Provide technical guidance and mentorship to team members including taking part in design and code reviews, fostering a culture of collaboration, innovation, and continuous improvement. Ensure best practices and standards are built and followed in Pega development. We need you to have Experience in a technical lead role, leading the delivery of large More ❯

of Infrastructure as Code, ideally with Bicep, and automated deployment processes. Strong collaboration skills and the ability to engage with technical and non-technical stakeholders alike. A mindset for continuous improvement, learning, and mentoring others. What's in It for You: Hybrid working : Work flexibly, with access to key office hubs across Scotland's Central Belt. Competitive More ❯

implementation of business requirements. Conduct code reviews, system testing, and troubleshoot complex issues. Stay up to date with Microsoft’s roadmap, new features, and industry best practices to ensure continuous improvement and innovation in solution delivery. Skills & Experience Proven experience as a Dynamics 365 CE Developer at a senior consultant level. ·Strong proficiency in: ·Dynamics 365 customization More ❯

and implementation of approved initiatives. Act as a Business Process Subject Matter Expert, collaborating with IT to recommend process improvements and support change management. Identify opportunities for innovation and continuous improvement, prioritize initiatives, and manage their implementation. Collaborate with stakeholders to streamline activities, introduce process metrics, staffing models, and controls. Establish a strong understanding of IT data More ❯

1st and 2nd line support teams, offering mentorship and knowledge sharing. Ensure the timely and efficient resolution of service desk tickets, with a focus on root cause analysis and continuous improvement. Contribute to the enhancement of service delivery by staying current with evolving technologies and industry best practices. Core Requirements: At least 5 years of experience in a 3rd … with a strong ability to prioritise and resolve complex issues quickly. Excellent communication skills, comfortable explaining technical concepts to non-technical stakeholders. Strong documentation habits and a focus on continuous service improvement. Passion for mentoring and developing less experienced team members. Committed to staying ahead of technology trends and driving innovation. To be considered for this opportunity please apply More ❯

Support Technician to serve as the final escalation point for complex IT issues. This key role ensures timely resolution of technical challenges—particularly those affecting end users—and supports continuous improvement in service delivery. Key Connections The 3rd Line Support Technician, you will report directly to the Head of Service Delivery & work hand-in-hand with both … standards, assisting with patch management, vulnerability remediation, and access control. Client Communication – Liaise directly with clients to provide updates, technical explanations, and reassurance during critical incidents or planned changes. Continuous Improvement – Identify recurring issues and propose long-term solutions to improve service efficiency and reduce ticket volume. More ❯

such as IntelliJ, PyCharm, VS Code, or Visual Studio. Experience in integrating development tools with Azure or AWS. Background in developing tools for build automation, version control, issue tracking, continuous integration, automated testing, or deployment automation. Experience with deployment orchestration using Terraform, Ansible, or related technologies. A degree in computer science is beneficial but not necessary. Why Work Here … a variety of tools and platforms such as IntelliJ, PyCharm, Bitbucket, Github, Jira, Azure DevOps, and more. The team operates within an agile framework and fosters a culture of continuous improvement and innovation. Job Type & Location This is a Contract position based out of Glasgow, you will have to be onsite 3x a week in Glasgow - United More ❯

using Terraform Operate in a GitOps-driven environment Collaborate with cross-functional teams using tools like Jira, Confluence, Slack, and MS Teams Attend Agile ceremonies and proactively contribute to continuous improvement What You'll Need: 5+ years in a senior DevOps or platform engineering role Deep hands-on experience with Kubernetes, particularly on AWS Strong background in More ❯

Quality Assurance: Ensure projects adhere to quality standards and regulatory requirements. Conduct regular reviews and audits to identify and address any deviations from project plans. Implement best practices and continuous improvement initiatives to enhance project delivery. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor and manage project risks throughout the project lifecycle. Escalate critical More ❯

ensuring optimal solutions and services. Ensure cost optimization while maintaining high system performance and security. Leadership & Strategy: Mentor and lead a team of infrastructure professionals, fostering a culture of continuous improvement and innovation . Track infrastructure issues and performance metrics to identify trends and systemic improvements. Stay updated with emerging technologies, cybersecurity threats, and industry best practices More ❯

it proactively, without needing constant direction. Demonstrates resourcefulness, and independently refine your skills without being prompted. Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight. UNIMPEACHABLE CHARACTER Embodies a character that inspires pride in both personal and professional associations. … with the client for every day of the week. Providing weekly updates on the Weekly Strategy Call. CONTRIBUTING BACK Contributing your learnings back to the system for feedback and continuous improvement. Contributing & collaborating in ideas and learning across teams. Contributing to ideas and learning in future company content production. NEXT-LEVEL SKILLS Communication Skills Fluent in English, with a … a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement. Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels More ❯

world-class partnerships with the business. Establish a value-driven and consistent culture across the function that is metrics driven, outcome-focused, process-based, service-oriented, and focused on continuous improvement, Enhance and expand the scope and impact of the HCMSD (Human Capital Management Service Delivery) Function at Glasgow Responsible for Glasgow communication – highlighting local news, training … of contact for queries/escalations from team and stakeholders. Lead monthly team planning meeting and assist with daily sub-team huddles where required. Manage team action/improvement logs and risk tickets – prepare reports, identify gaps in knowledge and arrange necessary training. Maintaining accurate level of process documentation Responsible for new joiners into ES, i.e. ensure first More ❯

Hands-on experience with infrastructure support, particularly M365, Teams, SharePoint, networking, virtualization, storage, and desktop troubleshooting. Demonstrated ability to coach and develop junior team members, with a focus on continuous improvement in both technology and service delivery. Proven success in leading and implementing ITIL processes and driving adoption of service management tools. Strong project management capabilities — able More ❯

Leading customer projects from a technical point of view with support from our Project Management team. Guide and mentor less senior members of the team. Contribute to the internal continuous improvement culture. General Requirements Minimum 10 years’ experience (3-5+ years working with Cloud Technologies). Deep understanding of development and configuration with M365, Azure, Power More ❯

supporting Engineering & Operational tasks, ranging from service delivery, automation, DevOps tasks and supporting an on-call rota Working with the Vault squad & wider Technology stakeholders, you will support the continuous improvement of our services through the development of automation scripting and effective observability solutions. Enforce adherence to architectural standards/principles, global product-specific guidelines, usability design More ❯

complex pricing analysis to calculate and communicate the impact of pricing changes. You will proactively identify, understand and communicate consequences of data quality issues, and implement measures to ensure continuous improvement. You will engage in their ETL project, helping create and maintain data pipelines, and supporting the automation and efficiency of our processes. Qualifications 2+ years experience in a More ❯

the development and use of thesauri, taxonomies, and subject indexing. (Lead criteria) Dynamic leadership and management skills and ability to set clear direction and achieve a strong culture of continuous improvement. Strong collaboration skills and a track record of building relationships with diverse colleagues at all levels to shape direction and agree priorities. Strong ability to gather information, assess More ❯