25 of 25 Continuous Improvement Jobs in Glasgow

Establishing and maintaining clear service definitions and overseeing the performance of SLAs and KPIs Conducting root cause analysis and driving corrective actions. Managing the Continuous Improvement framework—identifying opportunities, implementing enhancements, and measuring associated benefits. Maintaining and developing the team’s governance framework, including KPIs, risk management … consistent ways of working. Championing the use of technology to automate and streamline processes Identifying and implementing continuous improvement initiatives to further enhance the efficiency and effectiveness What you’ll need Proven experience in Service Management, including knowledge of best practices, enabling technologies and transition management ...

business processes • Lead assigned projects to successful delivery and achievement of benefits • Build relationships and manage stakeholders throughout the organisation • Lead and coach continuous improvement to improve business results • Champion innovation & look for opportunities to improve business performance • Facilitate and role model change supporting strategic business goals … change in a complex multi-national organisation • Able to set stretch goals & deadlines aligned with business and customer priorities • Challenge status quos and champion continuous improvement • Model professionalism and positive mindset being transparent, ethical, authentic, honest and operating with integrity in all interactions • Comfortable leading the conversation ...

executive stakeholders. This role focuses on analysing information provided by data teams, interpreting operational performance, and shaping insights that inform decision-making, process improvement, and service excellence. Key responsibilities Insight Generation & Business Analysis • Conduct in-depth analysis of operational performance using datasets provided by Data & Technology teams. • Interpret … data quality. • Contribute insight to system improvements and reporting frameworks. • Use visual collaboration tools such as Miro to support system improvement activities Continuous Improvement • Identify inefficiencies and opportunities to improve service excellence. • Support design of business cases and recommendations. Skills, Knowledge & Experience • Experience in Business ...

drive major features or projects from concept through delivery. Contribute to security reviews and ensure robust security practices across applications. Basic Behaviours Ensure that continuous improvement is baked into everything we do. Support the development of a strong culture focused on transparency, collaboration, and high performance Make ...

appoint a Financial Systems Analyst into their Glasgow-based team. This is a key role supporting core finance platforms, ensuring data integrity, compliance and continuous improvement across financial operations. This position would suit someone with a grounding in finance who enjoys systems, problem solving and driving process ...

agile development team. Lead the design and delivery of automation services supporting land registration workflows. Establish delivery practices including agile ceremonies, quality gates, and continuous improvement. Design scalable, secure, and resilient solutions on the AWS cloud platform . Develop and maintain CI/CD pipelines enabling frequent and safe ...

timesheets to demonstrate productivity. Responding to ad hoc requests for performance-related data and insight. Analysing KPIs to identify trends, issues and improvement opportunities, including benchmarking against similar contracts and industry standards. Collaborating with Group IT to enhance and automate data collection processes. Challenging data contributors where required … embrace new technologies, including AI, to enhance processes Ability to challenge data accuracy and review existing processes constructively Demonstrates creativity, innovation, and a continuous improvement mindset Able to work collaboratively with operational teams and influence decision-makers through data-driven insights Capable of working independently ...

Infrastructure and Network Teams Working for a Global Organisation Experienced within change management processes and CAB environments Working to and managing strict SLA’s Continuous Improvement - Identifying opportunities to streamline workflows and enhance service delivery IT Infrastructure Team Manager Technical knowledge Whilst this role is focused ...

fast-moving, agile environments and enjoys delivering multiple small, high-impact change initiatives at pace. This role is perfect for someone who prefers continuous delivery over large transformation programmes — working across product, digital and marketing-led change where priorities evolve quickly and value is delivered iteratively. You’ll bring … senior-ready reporting across concurrent workstreams Remove blockers quickly to maintain delivery momentum Embed lightweight governance, agile ways of working and change control Drive continuous improvement through retrospectives and lessons learned Support business readiness and smooth transition into BAU Two days per week in the Glasgow office ...

sessions covering advanced product features Supporting users in understanding best practice and optimising workflows Acting as a point of escalation for complex customer challenges Continuous Improvement Providing feedback to internal teams on recurring issues or gaps Creating simple documentation or video guides to support product learning Contributing ...

Content Management System (CMS), ensuring information architecture remains intuitive and up to date. Work closely with IT, digital, and external suppliers to support continuous improvement of digital channels. Lead on SEO, site search optimisation, and content performance monitoring. Develop and maintain digital content guidelines, tone of voice ...

want to replace it with: SRE principles applied to a constellation, autonomous fault handling, AI-driven anomaly detection, low toil, high data quality, and continuous improvement baked into the system. You will be one of the engineers who makes that real. What You Will Work On Autonomous ...

Support procurement and contract activities, including vendor onboarding and service integration. Maintain compliance with regulatory and security standards across all project work. Contribute to continuous improvement in delivery processes and tools. Essential Experience Strong experience in project management roles, preferably in infrastructure, cloud, or enterprise IT environments. ...

with the Platform Engineering team to ensure optimal software-hardware integration Create and maintain comprehensive documentation for APIs and system architectures Contribute to the continuous improvement of our development processes and tools Perform ground-based testing and in-orbit verification of new software services Implement observability solutions ...

exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider ...

translating client goals into successful digital products and services. Youll shape product vision, define roadmaps and lead multidisciplinary teams through discovery, delivery and continuous improvement. This is a senior consulting position where you will influence stakeholders, mentor teams and champion user-centred approaches across engagements. Key Responsibilities: Define ...

Glasgow. The successful candidate will report to the IT Infrastructure Lead and be responsible for supporting first line technical issues and identifying areas for continuous improvement. Alongside this, you’ll be working with QA to complete your apprenticeship in Digital Technologies – IT Support SCQF 8. Responsibilities: 1st line ...

processes to meet deliverables for PQP's and BETTA. • Perform all duties with a strong emphasis on health, safety, quality and environment compliance and continuous improvement and liaise across multi disciplinary engineering teams to provide end to end integrated solutions. • Contribute to training needs assessment ...

cloud architecture to identify optimisation opportunities. Provide technical leadership and mentor junior engineers. Stay current with emerging cloud technologies and industry trends to drive continuous improvement. Required Skills & Experience Advanced proficiency in Google App Engine (GAE). Strong expertise in Cloud Infrastructure and Cloud Platform Architecture. Hands-on experience ...

goals. Functional prototypes and production-ready data solutions (dashboards, pipelines, models, tools). Documentation and training resources for end users. Post-deployment reviews and continuous improvement plans. ...

contractors, from onboarding and documentation to extensions and offboarding. Problem Solving: Investigate and resolve complex operational issues, escalating when necessary while maintaining excellent service. Continuous Improvement: Help update our knowledge base and suggest ways to make our processes even better. What You Bring to the Team Essential ...

. Support the region Document Controllers and provide support to the Quality Assurance Lead in carrying out Quality Assurance/Quality Control Audits and Continuous Improvement Systems. Maintain a good working relationship with the Engineering Systems team, contributing towards lessons learned for the ProjectWise data source. Management ...

risk, ensuring external partners meet required standards. ** Supporting secure innovation, particularly around AI initiatives, helping shape governance and control structures for emerging technologies. ** Championing continuous improvement, building on the significant progress made in recent years to further enhance security maturity. What They're Looking For ** Proven experience ...

will be just as important as your automation development skills. What you will be doing: Curriculum Leadership Lead the design, development, and ongoing improvement of structured training pathways in Automation and emerging AI technologies. Ensure curricula remain aligned with industry standards, vendor best practices, and evolving client demand. … patiently to learners with varying technical backgrounds. Strong communication, presentation, and interpersonal skills. High standards of quality, attention to detail, and a commitment to continuous improvement. Vendor certifications, particularly UiPath Advanced Professional Developer. Experience delivering technical training or mentoring developers. Experience designing digital learning content or managing an LMS. ...

commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork. Overview: The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role … People Leadership: Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement. IT Operations & Service Delivery: Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving ...