Contact Centre Operations Manager (Insurance, TOM, Digital)
- Hiring Organisation
- TXP Technology x People
- Location
- Glasgow, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £650 - £750 per day
Proven delivery of Financial Services Contact Centre Target Operating Models, including: People strategy and org design Governance, controls, and MI frameworks Hybrid working models Continuous improvement and change Strong track record driving productivity through digital, automation, and AI Ownership of large operational budgets (£10m+) Proven delivery ...