Network Support Specialist
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Redcentric
within the organisation. This will require excellent communication skills, as well as a patient and supportive approach to training and development. Continual service improvement (CSI) plays a big part in this role. You aren't expected to fix a fault and move on to the next one, instead … languages such as Python, there are lots of exciting DevOps opportunities within the team, that are critical to Redcentric achieving their continual service improvement goals. Key Responsibilities Communicate with customers on a highly technical level to provide immediate resolution where possible; ensuring tickets are managed and progressed correctly … maintain tools and platforms that improve operational efficiency. Develop a deep technical understanding of the business product set, contributing towards the development and continual improvement of new and existing products. Offer technical leadership to other support teams by providing support and formal training. Develop and maintain customer facing More ❯
Employment Type: Permanent
Posted: