1 of 1 Continuous Improvement Jobs in Harrogate

Design and implement adoption strategies transitioning customers from traditional offline sales to self-service, EDI, punchout and integrated solutions. Establish customer feedback mechanisms and continuous improvement processes. Ensure service quality standards across fulfilment, customer support and returns. Build scalable systems and processes that support growth without proportional … team and wider senior leadership team. Assess requirements, then build, develop and lead a high-performing digital commerce team. Create a culture of accountability, continuous improvement and commercial focus. Establish clear roles, objectives and performance expectations. Head of eCommerce Skills & Experience An experienced eCommerce leader with ...