edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV Technical Support Specialist and ContinuousImprovement Lead to join our team and provide exceptional technical support to our customers. Key Responsibilities: Technical Support: Liaise with customers via … on new and upgraded products/services implementation, providing testing resources as needed. Engineer Support: Offer technical support and guidance to all company engineers. ContinuousImprovement: Work with the Technology team to implement innovative technologies and processes to reduce call volume and time on calls. Customer Service More ❯
edge security solutions, specialising in alarm and CCTV systems. We are currently seeking a skilled and dedicated Alarm and CCTV Technical Support Specialist and ContinuousImprovement Lead to join our team and provide exceptional technical support to our customers. Key Responsibilities: Technical Support: Liaise with customers via … on new and upgraded products/services implementation, providing testing resources as needed. Engineer Support: Offer technical support and guidance to all company engineers. ContinuousImprovement: Work with the Technology team to implement innovative technologies and processes to reduce call volume and time on calls. Customer Service More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum Pension, Hybrid Working
related projects or products Experience in business process optimization and enhancing user experiences. Strong background in platform analysis and management with a focus on continuous improvement. Ability to align platform changes with broader business objectives. Comfortable working with technical teams and understanding system architecture, integrations, and data flows. More ❯
