Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
Peregrine
Are you driven by the opportunity to shape smarter, more customer-focused public services? Were partnering with a leading UK regulator on a high-profile transformation programme thats embedding continuousimprovement, service design, and customer centricity at its core. As a Lead Service Designer, youll be instrumental in cultivating a culture of learning, agility, and operational excellence. … decisions and interpret user behaviour Experience of working within an Agile team, understanding synergies and dependencies across key allied roles comprising service designers, product and service owners, business analysts, continuousimprovement coaches and other researchers. Familiarity with Government Digital Service (GDS) Standards including leading Service Design and having a strong understanding of whats required at each stage More ❯
Gatwick, England, United Kingdom Hybrid / WFH Options
Peregrine
driven by the opportunity to shape smarter, more customer-focused public services? We’re partnering with a leading UK regulator on a high-profile transformation programme that’s embedding continuousimprovement, service design, and customer centricity at its core. As a Lead Service Designer, you’ll be instrumental in cultivating a culture of learning, agility, and operational … decisions and interpret user behaviour Experience of working within an Agile team, understanding synergies and dependencies across key allied roles comprising service designers, product and service owners, business analysts, continuousimprovement coaches and other researchers. Familiarity with Government Digital Service Standards including leading Service Design and having a strong understanding of what’s required at each stage More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
opportunity identification, technology and business cases, and business innovation development You'll collaborate with Enterprise Architects in the definition of target operating models You'll support the definition and continuousimprovement of Business Consultancy & Analysis services You'll ensure the delivery of high-quality business solutions that align with organisational goals. You'll engage business stakeholders to … and analytical techniques ( e.g. process mapping, SWOT analysis, options analysis, statistical and database analysis) in order to identify and prioritise gaps You'll collaborate with delivery teams to ensure continuous delivery of business value, as well as to leverage shared technologies, tools, and processes that impact speed to value and time to market. You'll instigate, prepare, facilitate and More ❯
Microsoft Office and other digital collaboration tools. Compliance, Analysis, and Improvement: Understanding of health, safety, and compliance requirements. Ability to analyse service performance data and contribute to continuousimprovement initiatives. Flexibility to adapt to changing priorities and client needs. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate More ❯
Horsham, Sussex, United Kingdom Hybrid / WFH Options
RSA Group
and early value release, ensuring benefit ownership assigned and measurement agreed as part of project deliver. You will be shaping frameworks and project standards through your feedback with a continuousimprovement mindset. We are looking for the following skills: Project Management Skills You are an expert in Guidewire Claim Center, a good depth of understanding of the More ❯
Outlook, Teams) and other digital collaboration tools * Understanding of health, safety, and compliance requirements relevant to facilities and service delivery * Ability to analyse service performance data and contribute to continuousimprovement initiatives * Flexibility to adapt to changing priorities and client needs while maintaining service quality Blue Arrow is proud to be a Disability Confident Employer and is More ❯
West Sussex, England, United Kingdom Hybrid / WFH Options
TELECOM ACQUISITIONS LTD
directly impacts revenue protection, risk mitigation and conversion optimization through systematic quality assurance and performance analytics. You will produce quality frameworks, establish KPI’s and implement data driven improvement strategies. Working across multiple teams within the business, including executive leadership you will use call analytics to quantify business impact and drive change as required. This role is critical … regulatory standards and internal policies Develop and maintain call quality scorecards and audit frameworks Provide detailed reports and insights to senior management on compliance trends and areas for improvement Collaborate with Sales, Customer Support, and Training teams to implement corrective actions and best practices Lead calibration sessions to ensure consistency in call evaluations Complying with our partner agreements … with discretion and professionalism Confident communicator with the ability to influence and educate teams Experience with call monitoring software and CRM systems A passion for customer service excellence and continuousimprovement What You’ll Get 50% off our Broadband and completely free after two years 25 days holiday allowance excluding bank holidays – plus the day off on More ❯
Unit 3, K B F House, 55 Victoria Road, Burgess Hill, England
EXTECH LTD
people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation and continuousimprovement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology. More ❯
timely reporting across the delivery resources. Supporting operational business readiness activities for new release and system enhancements Provide traceability for managing documentation, project history and organisational knowledge. Contribute to continuousimprovement of the delivery framework, processes, and standards by identifying problem areas and investigating potential solutions. Skills, Knowledge & Experience Essential System Delivery strengths or demonstrable experience. Microsoft More ❯
Jira, Zabbix, or similar. Promote a proactive helpdesk culture – engaging directly with internal teams to identify and resolve issues. Balance technical problem-solving with people leadership, fostering collaboration and continuous improvement. Skills & Experience Required Strong background in Linux systems (essential). Basic Linux scripting knowledge. Experience with monitoring tools (Jira, Zabbix, Limbox, or equivalents). Demonstrated experience in helpdesk More ❯
compliance with clinical governance frameworks and regulatory standards (CQC, JRCALC, NICE). Represent at client meetings and maintain strong stakeholder relationships. Oversee clinical operations, site visits, and supervision. Drive continuousimprovement in patient experience, service quality, and operational efficiency. Act as IP&C Lead and contribute to the Clinical Governance Committee. What Were Looking For Essential: HCPC More ❯
Burgess Hill, West Sussex, England, United Kingdom
QA
people-first approach. They focus on simplifying IT for their clients, enabling teams to collaborate effectively and securely from anywhere. With a strong emphasis on customer service, innovation and continuousimprovement, Extech Cloud positions itself as a trusted partner for businesses looking to grow through technology. Overview: We are looking for an eager candidate to join us More ❯
projects and deliver consistent outcomes. Manage the rollout of digital solutions nationwide, balancing resources and customer demand. Monitor adoption, customer feedback and performance, using data and insight to drive continuous improvement. What We’re Looking For You’ll be an experienced leader who combines people management with digital know-how and customer success focus. You’ll thrive in change More ❯
projects and deliver consistent outcomes. Manage the rollout of digital solutions nationwide, balancing resources and customer demand. Monitor adoption, customer feedback and performance, using data and insight to drive continuous improvement. What We’re Looking For You’ll be an experienced leader who combines people management with digital know-how and customer success focus. You’ll thrive in change More ❯
documentation. You will communicate effectively with both technical and non-technical teams, ensure compliance with health and safety regulations, maintain accurate records according to ISO 9001 standards, and support continuousimprovement efforts. Additionally, you will help maintain a clean and organized workspace and assist field service when needed. What we need from you: Strong knowledge of manual More ❯
Crawley, West Sussex, South East, United Kingdom Hybrid / WFH Options
Morson Talent
are able to adapt and assess the configuration management system as well as the contractual and commercial requirements within your scope. You are able to manage complexity. You foster continuousimprovement and encourage a culture of feedback. You are able to multi-task and prioritise without requiring regular direct supervision. You will be someone who is process More ❯
and projects ensuring that appropriately skilled and capable resource is efficiently deployed to deliver against the EQRS business plan and within budget revenue and profit parameters. Driving standardised repeatable continuousimprovement in delivery processes and overall change efficiency whilst ensuring EQ governance, control frameworks and best practice are adhered to. Core Duties/Responsibilities The duties and More ❯
a collaborative and learning-focused environment. Collaborate cross-functionally across cloud, virtualization, networking, storage, and backups to create truly integrated solutions. Champion agile delivery - facilitating agile ceremonies and promoting continuous improvement. ?? What You'll Bring ? Expert Linux sysadmin skills , with a focus on automation and performance optimization. ? Strong hands-on experience with tools like Terraform, Ansible, Zabbix, and Git. … and teams effectively. ? Agile working - comfortable with scrum, sprint planning, and mentoring team members. ? Problem-solving mindset - you thrive under complexity and enjoy tackling new technical puzzles. ? Passion for continuous learning , sharing knowledge, and driving team success. ?? What's in It for You? ?? Cutting-edge projects that will challenge and grow your expertise. ?? Competitive salary and benefits package. ?? Clear More ❯
time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continualimprovement displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be … levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continualimprovement Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow More ❯
time to time depending on the needs of the company Who are we looking for? We are looking for people, with a positive outlook, who embrace change and continualimprovement displaying a ‘can do’ attitude which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be … levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations • Confidence and positivity • Can do’ attitude, embracing changes and continualimprovement Here’s a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + Bank: We’re talking sun-soaked beaches, snow More ❯
Crawley, Sussex, United Kingdom Hybrid / WFH Options
Citation ISO Certification
time to time, depending on the needs of the company Who are we looking for? We are looking for people with a positive outlook, who embrace change and continualimprovement, displaying a 'can-do' attitude, which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be … levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations Confidence and positivity Can do' attitude, embracing changes and continualimprovement Here's a taste of the perks we roll out for our extraordinary team members: 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Citation ISO Certification
time to time, depending on the needs of the company Who are we looking for? We are looking for people with a positive outlook, who embrace change and continualimprovement, displaying a 'can-do' attitude, which will instil confidence with our clients to foster brilliant relationships. You will have experience of conducting audits, ideally externally. You will be … levels of organisation, diligence and flexibility, being able to adapt to deal with all kinds of clients and situations * Confidence and positivity * Can do' attitude, embracing changes and continualimprovement Here's a taste of the perks we roll out for our extraordinary team members: * 25 Days of Holiday + Bank: We're talking sun-soaked beaches, snow More ❯