Service Delivery Manager
- Hiring Organisation
- ECS Resource Group Ltd
- Location
- Whitehaven, Cumbria, United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £55000/annum Car Allowance
ownership of service delivery and team performance, ensuring operational excellence and strong stakeholder engagement. You'll lead engineering teams, manage service outputs, and drive continuous improvement across IT services. You will also have responsibility for a secondary team based in Warrington, requiring occasional travel for face … environment Oversee service delivery performance, ensuring SLAs and KPIs are met Act as a key point of contact for stakeholders and service users Drive continuous improvement and operational efficiency Ensure effective communication across teams and locations Maintain high standards of service, compliance, and customer satisfaction About ...