1 of 1 Contract Management Jobs in Aylesbury

Own service performance metrics and embed proactive capacity planning across infrastructure and services. • Proactive Issue Resolution: Lead root-cause analysis, implement preventive controls, and champion continuous service improvement. • Service Management Governance: Oversee ITIL processes and support internal audits with robust systems and policies. • Incident & Change Leadership: Manage incidents and changes efficiently, providing strategic oversight on high-priority issues. • Financial … manage Opex/Capex budgets, track spend, and identify cost-saving opportunities. You’ll also lead on: • Cybersecurity Operations: Partner with our vCISO to manage 24×7 monitoring, vulnerability management, and secure-by-design principles. • Supplier & Contract Management: Oversee MSPs, cloud, and hardware partners, ensuring value-for-money and service excellence. • Asset & Licensing Management: Maintain accurate … leader with a passion for operational excellence and a proven track record in IT service delivery. You’ll bring: Experience & Expertise • 5+ years in a senior IT operations, service management, or IT director role. • Proven ownership of 24×7 production environments with >99.9% availability. • Strong experience managing multi-vendor ecosystems and regulated environments. • Deep technical knowledge of enterprise infrastructure More ❯