Contracts Manager (United Kingdom)
Guernsey, UK
LearnPro Group
up for long-term success. If you enjoy combining processes with customer engagement and operational efficiency, this role is for you. Key Responsibilities Contracts Management Be a warm and engaging touch point for our customers, who care about having a named person to approach. A ‘telephone first’ attitude is … manage standard commercial agreements, where necessary and appropriate; negotiate contracts, version control and manage contractual delivery; Ensure compliance with internal policies; Track and manage contract terms, renewal dates, and key clauses using our CRM; Collaborate with leadership on maintaining and updating contract templates. Renewals Ownership & Automation Own the … CX) to define renewal touchpoints, notifications, and escalation paths; Report regularly on renewal rates, churn trends, and automation impact. Skills & Experience 3+ years in contract management, or a renewals/account management role (SaaS experience highly preferred); Hands-on experience with HubSpot CRM, including workflow automation and More ❯
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