2 of 2 Conversational AI Jobs in Birmingham

has won’ Xero App Partner of the Year’ four times since 2020 in different countries. We’re looking for an experienced and execution-driven AI Lead to own the strategy and end-to-end implementation of AI systems across our product stack. This role requires a mix of … technical leadership, architectural foresight, and hands-on development experience in applied AI- especially with generative models, conversational interfaces, and intelligent system design. Key Responsibilities: Design and lead the development of AI-powered systems from concept to deployment Set up infrastructure and tooling for scalable, secure, and efficient … commercial) into product workflows. Establish best practices for prompt engineering, model fine-tuning, and evaluation Coordinate across engineering, product, and design teams to ensure AI systems are reliable and user-centered Hire, mentor, and grow a team of AI engineers and researchers Stay current with developments in AI More ❯

closely with stakeholders to present product strategies, track progress with data and KPIs, and build compelling business cases for investment. Champion the use of Conversational AI and NLU technology for automating customer service interactions. About You: You’re outcome-focused and passionate about digital product management, automation, and … facing digital operations, driving a digital-first approach. You’ve successfully delivered digital transformation in an agile environment and have experience in automation and Conversational AI. You’re a confident communicator and presenter, with experience engaging stakeholders at all levels. You have experience managing budgets and turning long-term … deliver successful digital solutions, optimizing business performance. If you are passionate about transforming HomeServe into a digital-first business, driving innovation through automation and AI, we’d love to hear from you. Apply now More ❯