2 of 2 Conversational AI Jobs in Glasgow

# ServiceNow AI & Enterprise Automation Lead - Managing ConsultantGlasgow, London, Manchester, Newcastle Bank HouseApply for this job* Permanent* Experienced Professionals* Strategy & Transformation* ID 511396-en\_GB## **CAPGEMINI INVENT**At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely … services, products, experiences and business models for sustainable growth.Business Technology is Capgemini Invent’s technology consulting and transformation advisory practice. Within Business Technology, our AI & Digital Acceleration team focuses on helping our clients to deliver technology transformation programmes for business value, and optimise the effectiveness and impact of their ...

enhanced customer engagement, and operational efficiency across SPEN. Working within the Centre of Excellence, the role will lead the adoption of Salesforce Agentforce, Einstein AI, Data Cloud, and related Salesforce platform capabilities. The post holder will work closely with business stakeholders, Salesforce architects, product owners, and implementation partners … identify opportunities for autonomous agents, conversational AI, workflow automation, and intelligent service delivery. The role will ensure Agentforce solutions align with enterprise architecture, security, governance, and responsible AI principles while establishing reusable frameworks, standards, and best practices for Salesforce AI adoption. As this role supports Critical ...