2 of 2 Conversational AI Jobs in Scotland

Title: Change Delivery Lead - Conversational AIReq ID: 60900Job Function: Customer ServicePosting Start Date: 23/07/2026Posting End Date: 02/08/2026Division: UK BusinessJob Location: GBR Glasgow - Alexndr Bain Hse, GBR-Manchester-New BaileyAdvertised Salary: Competitive, plus great benefits**Location –** Manchester or Glasgow (you will need … This role sits within Customer Service, operating across digital and advisor assisted service channels. It works at the intersection of service delivery, digital experience, AI enablement and business change, partnering closely with Product, Technology, Operations, CX and Commercial teams to optimise end to end customer journeys.The Change Delivery Lead ...

Group in Glasgow or Manchester seeks a Change Delivery Lead to orchestrate conversational AI and digital service change. You will run sprint planning, prioritise work, and coordinate across Product, Technology, Operations and CX to deliver impactful customer journeys. You will own governance, manage risks, and ensure readiness ...