1 of 1 Conversational AI Jobs in Sheffield

first direct and M&S. The role focuses on creating a consistent, modern and scalable digital capability across mobile, web, authentication, APIs, communications and AI-enabled customer journeys. You’ll shape the UK digital technology future-state architecture including simplification of current stacks and convergence of shared platforms while … controlled brand differentiation Steer a single view of digital delivery priorities so investment aligns to measurable customer outcomes, speed to market and resilience Embed AI-powered digital experiences including conversational and agentic capabilities with safe governance across journeys Establish UK-owned or aligned delivery pods, persistent journey backlogs ...